Latte surprises cockroaches! The clerk calmly responded "unavoidable"?!

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Recently, a heady revelation has attracted a lot of attention and discussion on social media in Toronto.

According to the post, the client bought an iced latte at a local Tims store in Toronto and found a bubbly cockroach in the middle of the drink. After drinking this cup of seasoned coffee, both the client and his friend got sick. The customer said that although Tims has refunded it, it has not assumed the corresponding responsibility.

The video shows that when netizens questioned Tims employees, the response was surprisingly calm, saying indifferently, "sometimes [cockroaches] show up in iced coffee packages, and then this happens. We can't completely control the bugs running in."

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The employee also stressed that "we have the best controls, but there is nothing we can do to prevent this from happening". However, this irresponsible response made the parties very dissatisfied, and directly posted pictures and videos on the Internet to remind other users to pay attention.

The sharing immediately aroused a heated discussion among netizens, with many people posting photos or videos of cockroaches crawling in Tims stores one after another, and some were not too surprised by the situation, saying that recently there was a German cockroach problem in the whole region, so it's not just Tims that has insect pests.

But more consumers say that in addition to the problem of cockroaches running rampant in the store, some of the operations of Tims employees are also very disturbing. Not long ago, customers photographed Tims employees picking up the paper cups that had fallen to the ground, patting the ashes, and putting them back on the cup holder for consumers to use.

In addition, a guest photographed the clerk handling food with his bare hands in the store. The video shows the store's staff without gloves and touching the baked goods in the display case directly, tidying up the Timbits in at least two trays.

Not only that, former Tims employees also posted photos of the kitchen mess, saying bluntly that they chose to leave the store the day they started working.

Once upon a time, Tims is the "national pride" in the hearts of Canadians. A cup of coffee and a box of Timbits can evoke good memories of many people. But now, there are frequent food safety problems in Tims stores, and cockroaches and bugs take turns, so that old users stay away when they see images that have no appetite, and new customers are sad to see all kinds of exposures on the Internet and dare not come near.

However, in the face of these public opinion storms related to food safety, the brand almost always refunds, explains and emphasizes that they have done their best, but there are no substantive measures to prevent the situation from happening again. It seems difficult to guarantee that customers want a clean and hygienic cup of coffee in the Tims store.

Many Canadian citizens say that during the US-Canada tariff war, they really want to take practical actions to support their national brands, but how to face this shocking health situation, it is very difficult for people to have the desire to step into the store to spend.

Pictures and videos from: Internet

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