The milk cover sinks to the bottom! Jasmine milk white "popular king" is too rare?!

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click on the attention| Daily Boutique Coffee Culture Magazine Coffee Workshop

When it comes to jasmine cream, many consumers will think of the signature drink pistachio jasmine coconut. Since its launch in 2022, this drink has been loved by users due to its unique taste and beautiful appearance of pistachio milk lid and jasmine coconut water, and has become a favorite for many fans over the years.

However, recently, some takeout users who bought pistachio and jasmine coconuts found that after receiving the drink, when they poured the sub-package milk lid into the drink, the light green milk lid that should have covered the coconut water actually settled during the injection process. At the bottom of the cup, the originally clear coconut water became turbid, and some of it would appear in clumps of suspended matter, which made some consumers worried and "a little afraid to drink it."

Loyal fans of pistachio and jasmine coconut said that in order to ensure the taste of takeout drinks, stores have always adopted the form of packaging milk caps and drinks separately. After they received the takeout, the milk lid would not sink to the bottom when manually adding the milk lid. Therefore, when they discovered a different phenomenon from the past, most people were deeply confused and speculated what caused it.

Some netizens noticed that most of the feedback about the milk lid being rolled over was concentrated on the period after the brand participated in the takeout war. Coupled with the delivery time for some users to expose the takeout, they thought that it might be that the rider did not deliver the food in time after picking up the food at the store. As a result, the milk lid that had been left for too long changed during transportation, which led to the bottom when injecting drinks.

However, some people think that perhaps due to the recent surge in store orders, the busy staff were negligent in the process of preparing materials and did not dispense the milk caps according to the standard ratio and process, resulting in the "thin milk caps received by take-out customers." Like water,"the drink is mixed with coconut water as soon as it is poured, and it cannot form a beautiful layer.

In addition, a small number of people speculated that the reasons for the problems with these pistachio milk lids may be the replacement of raw materials, the lack of refrigeration and storage by shop assistants, etc. In response to the feedback on the Internet about the bottom of the milk lid, the brand's official customer service who appeared in the comment area explained that "it did not meet our production standards" and contacted the consumers who received the problematic milk lid to handle after-sales issues.

However, although most of these consumers and stores who encountered the overturned milk lid received refunds for their orders after reporting, they looked at more and more user feedback on social platforms and couldn't help but wonder,"Have you not gotten a normal cup of milk tea recently?"

Since the takeout war escalated and the unit price of products dropped, many consumers took this opportunity to buy tea, and offline stores of Jasmine Milk White received a large number of takeout orders. But in fact, it is difficult for many stores to properly handle the increased orders in a short period of time. Therefore, since the May Day holiday, there have been a surge in posts on the Internet about unstable quality control of jasmine milk. Customer complaints abound.

In the view of some netizens, in the face of soaring demand for takeout, brands should equip stores with enough raw materials, manpower, etc. to ensure that orders can meet food delivery standards, rather than letting consumers become "victims of commercial wars" and receive products that are not as good as usual.

Picture from: Xiaohongshu

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