Break my glasses! "Make up the order, add the ingredients and then refund it" look at the milk tea maker!

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click on the attention| Daily Boutique Coffee Culture Magazine Coffee Workshop

During the Double Eleven Shopping Festival, in order to make the coupons issued by the platform effective, some netizens should first purchase a few more designated products to reach the discount threshold, and then refund unwanted products after placing an order, so as to use a more favorable price. Buy the product you want at a better price.

This set of orders, known as the "big bill collection refund method", has now become popular on major online shopping platforms. It is a common ordering technique used by many "wool parties" to collect orders and reduce exemptions. However, what was unexpected was that the wool collection operation of "collecting orders and then refunding" would appear in the tea and beverage takeout industry.

Recently, a milk tea worker posted a takeout receipt received by the store. The order content displayed in addition to 1 cup of milk tea, there were also 3 portions of milk tea ingredients. At first glance, he only felt it was very ordinary, but when his eyes fell on the remarks, he said,"Don't send sub-packages of taro dumplings and gardenia jelly. I want a refund later. Thank you! "I suddenly looked at the clerk and shouted," I was shocked to see it."

Interestingly, the divine action of the ordering user also surprised the onlookers. According to some netizens, the reason why the customer left this note should be that he planned to "make up the order and reduce the amount when using the coupon, and then refund the money for the small ingredients" to achieve the goal of "saving money after using the coupon."

Unexpectedly, the wool party would actually apply the "bill collection and refund method" common on online shopping platforms to milk tea takeout orders, which immediately made milk tea lovers who usually bought a cup of "milk tea and eight treasures porridge" in order to raise the price. I was deeply knowledgeable and curious whether this request could be met. "Such a request should not be agreed, right? Otherwise, it would seem foolish for me to collect two or three packs of tissue paper."

Regarding the feasibility of the "small material refund" operation, some people pointed out that the person ordering is essentially using the rules of the takeout platform: as long as there are no main items in the refund catalog, the order itself and the coupon will still be valid after applying for a partial refund. In other words, after receiving the drink, users can indeed apply for a "small ingredient refund" through the platform, and then drink a cup of milk tea that was originally "unable to achieve the full reduction."

However, this carefully calculated money-saving operation was not recognized by onlookers, but instead aroused their sympathy for the merchants,"The service industry is too difficult now. Everyone can have it" and "My God, this is so scary." They said that although "collecting orders, adding small ingredients and then refunding" can allow users to enjoy discounts and save money, for stores, it is a waste of wool and an additional after-sales refund process for nothing.

In addition, in their view, this money-saving operation is also making things difficult for milk tea workers. Under normal circumstances, most milk tea shops will meet customers 'non-excessive drink requirements and provide users with good services. However, if stores meet the requirements of "collect orders and then refund", it will not meet the store's production requirements, and may also attract more people to follow suit.

However, if you choose to directly reject or ignore the remarks and make drinks according to the order, the shop assistant cannot help but worry about receiving bad reviews or complaints from customers afterwards. Therefore, despite being shocked, many milk tea workers were very helpless and bluntly said,"Please don't spread it."

Picture from: Xiaohongshu

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