The ten favorite questions asked by guests in the cafe laughed when they saw one.
After running a coffee shop for such a long time, Xiao Cafe found that guests always like to ask some "deviation" questions that have nothing to do with coffee, denying him the opportunity to be a professional in show, but in fact, these questions always remind me of what is the nature of a coffee shop.
1. What is your WIFI password?
This is not a problem for cafes, but a problem for all of us in the big era.
2. Do you have a charger?
Standby time is a strong demand, mobile phone manufacturers understand or have innovation. Wireless charging or something, there must be something new in the future. Kale always has a charger. The guest who gets it will become quiet and good-tempered. So, at some point, good coffee VS charger, coffee may not win.
3. Is there a wiring board?
This problem reflects Apple's market share. Plane sockets and facade sockets, two interesting existence. The location of the socket has a profound impact on the layout of the cafe, whether the plug board is provided or not, and even affect the overturning rate. We have also had a struggle, I believe that even Starbucks is also struggling. It is right to provide convenience for guests, but at the same time, they are also worried that cafes will become Internet cafes.
Do you have any pen and paper?
Today, when electronic products are carried around, there are still a considerable number of guests who need paper and pens. We are impressed and surprised by this rigid demand. Many times, the A4 paper in the store is available, and the guests also understand (it is normal for cafes not to provide office supplies). So, a guest specially sent us a big bag.
Which way is the toilet?
Normal question.
6. May I smoke?
Being able to ask questions is an expression of quality in itself. I hope no more questions will be asked in the near future. You shouldn't smoke indoors, and you can't force others to smoke secondhand smoke.
Besides coffee, what kind of tea do you have?
There's tea, not much. Don't drink coffee, never mind, please remember that we are a coffee shop.
8. What do you have to eat except coffee?
There are simple light foods. Eating is a big rigid demand, and cafes with dinner are also very good.
Can I pay by credit card?
I found some big stores with excellent business, and they don't offer credit cards. The heart of a businessman is small. Of course, it is the businessman's own choice, which is beyond reproach. The cafe is just a small shop selling water. For a few dozen yuan, new guests always ask if they can swipe their credit cards. We are rough and capricious, debit card, credit card, Alipay, member savings card, a convenient picture, let the service charge come.
10. Can I make out an invoice?
If you operate legally, how can you not open it? You can rely on the consumption receipt. Empty talk or let us keep it, it's too difficult to manage, dear.
Article source: coffee shop
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