When you enter the store, you don't spend money, you only have to take photos, and you have to collect money. A coffee shop in Liuzhou has been complained about asking for a site fee.
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In the past two years, there have been more and more coffee shops in China that are very suitable for clocking in and taking pictures. Whether it's selfies or coffee and desserts, the little brothers and sisters who enter the shop will have a lot of fun when they encounter the following exquisite shops.
Recently, however, the Nanguo Morning Post reported an embarrassing incident-a complaint against a coffee shop in the ancient town of Yaobu in Liuzhou, caused by asking for a 50 yuan "photo fee" from citizens who came in to take photos but did not order. This citizen, Ms. Wei, reflected her experience to the department of industry and commerce.
Like many people, Ms. Wei knows about this coffee shop through her moments. On Valentine's Day night, after having dinner with her husband in the ancient town of Yaobu, she wanted to have a look at the shop.
The coffee shop is located on the third floor. The glass door is closed and the doorbell needs to be rung. There is a sign at the door that says, "our store is reduced to 68 yuan per person". After Ms. Wei entered the store, the waiter gave her a sign to scan the code to order. Ms. Wei said she took a look at it first, and then took a picture with her husband in the store.
Ms. Wei said she didn't order at the coffee shop because she ate a lot of dinner that day. After the photo was taken, Ms. Wei and her husband were about to leave when they were asked by the waiter for a fee, saying that the minimum consumption in the store was 68 yuan, and if there was no order, there would be an admission fee of 50 yuan.
At first, the waiter said that he would charge a 50 yuan "photo fee", but later he said it was a venue fee. Ms. Wei, they argued with the waiter for a long time, and finally her husband passed WeChat Pay for 50 yuan.
After that, Ms. Wei recalled that there were no hints in the store that were not allowed to take pictures or were not allowed to take pictures without ordering. She thought that this was an arbitrary charge. She called 12315 on the 15th to lodge a complaint and complained to the Industrial and Commercial Bureau. On the 18th, she will hand over the relevant materials to the Ministry of Industry and Commerce.
After that, the Nanguo Morning Post client reporter also went to the coffee shop in area B of the ancient town of Yaobu for consultation. When arriving at the store, the reporter found that the cue board at the door of the coffee shop was different from the photo provided by Ms. Wei, with an extra red area on it, with a black pen saying "No consumption is ¥50 / place fee".
According to the coffee shop staff Ms. Tan, who was interviewed, the waiter told Ms. Wei, who arrived at the store on the evening of the 14th, that there was a reduction in their entry into the store and reminded them to place an order. The waiter thought the two would spend money in the store before they were allowed to take pictures in the store.
Ms. Tan also said that the store's low consumption refers to a minimum consumption of 68 yuan, which has little to do with ordering something. "in principle, 100 yuan should be given." Ms. Tan said that this is because their shop operates afternoon tea, because the environment is good, so there will be some studio photographers to take pictures, which are charged. The site fee for taking pictures is part of the operating income of the store.
The two sides were deadlocked for a long time that night, and in the end, Ms. Wei and they paid 50 yuan.
At the legal level, Article 12 of the measures for the Operation and Management of the Catering Industry (for trial implementation) promulgated by the State in 2014 forbids catering operators to set minimum consumption. China's Consumer Protection Law also stipulates that consumers have the right to choose goods or services on their own. Business operators shall not make provisions that are unfair and unreasonable to consumers by means of standard terms, notices, statements, store notices, etc., such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, increasing consumers' responsibilities, etc., shall not make use of standard terms and use technical means to force transactions. If the standard terms, notices, statements, store notices, etc., contain the contents listed in the preceding paragraph, their contents shall be invalid.
Ms. Wei looked up the relevant data and found that the store's actions infringed on consumers' right to independent choice and fair trade, set a minimum consumption, and were suspected of compulsory consumption.
There are many coffee shops that provide venues for shooting. What do you think of the payment of such site fees and photo fees? Are you willing to pay a field fee for a coffee shop in order to clock in and take pictures?
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