The sky is falling! The Manner clerk refused to pull flowers?!

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At this time last year, Manner went out on social platforms with Christmas tree flowers on a hot latte, and many netizens saw the Christmas tree flowers shared by users and found Manner clerks who responded to every request with photos in order to get the same money and give themselves a festive atmosphere.

In the twinkling of an eye, it is another year, and fans who successfully won the "one Christmas Tree" last year once again approached Manner employees with mugs, hoping to get a pattern of pull flowers. Recently, however, some netizens posted that they went to the store to ask employees if they could pull a Christmas tree for their drinks, but they were refused.

The user said that there were no other guests in the store at that time, so it was a relatively free time, so he asked the clerk for a Christmas tree, but he did not expect that he would be rejected by the clerk for no reason. In the impression of users, Manner employees can basically meet the requirements of customers to pull flowers, even if they can not finish it, they will explain one or two, and will not reject themselves so directly.

But unexpectedly, other users reported a similar situation, saying that they were rejected by employees when Manner indicated that they wanted a good-looking flower pattern. "I could pull it last winter, but today the clerk just said no."

Some customers say that the quality they get from Manner these days is not as good as it used to be. Judging from the pictures they posted, these hot drinks are either rough with milk foam or have no clear pattern of flower drawing, which makes people wonder whether the shop assistants have been professionally trained.

However, netizens who have witnessed the actual work of Manner workers believe that it is not difficult to understand that the shop assistant who is as busy as a top refuses the customer's request to pull flowers in order to complete the order as soon as possible when the order is exploded in the store. As for the poor quality, some people speculate that these rough flowers may be made by new employees without much training, or by busy shop assistants.

However, although the above situation is understandable, some old fans are still dissatisfied with the "perfunctory" pull of flowers by the shop assistants. They said that in the past, Manner strictly controlled the production of products, and there were exquisite flowers when every hot drink was handed over to the guests. And customers sometimes find a good-looking pattern, go to the store to ask the staff, they will have the opportunity to get the same money.

But today's Manner is very different from what it used to be. Regular customers say that the most common pattern they receive now is love, and only when they encounter a shop assistant who is not busy and happens to meet a clerk who knows how to pull flowers, it is possible to get complex patterns.

There is nothing Manner workers can do about it. An employee in the comment area revealed that the shortage of staff in Manner stores is so serious that the company is unable to conduct complete training for newcomers. According to the employee, some newlyweds are already on the job on the third day after joining the job, so they not only do not pull flowers, but also do not get milk foam.

If the old staff in the store are highly skilled, the newcomers may learn one or two simple patterns, but without the guidance of the old staff, the newcomers who can't do anything can only pour the heated milk directly into the packing cup and complete the serving process as soon as possible.

The employee said frankly that as a new employee, he had tried his best to do his best without unified training, and it was helpless to be unable to pull flowers according to the requirements of customers. therefore, it is suggested that users who like to pull flowers should wait for the old employees in the store to put forward their own requirements when they go to work, and they may even get unexpected patterns.

Picture from: Xiao Hong Shu

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