It's exhausting! Manner employees begged for less activity

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Recently, in order to promote its new baked nut latte, Manner has once again launched a two-cup beverage package, which gives users a lilac purple ceramic cup.

For Manner fans, the high-looking ceramic cups given by brands each time can be said to be one of the driving forces for them to place orders. The surrounding parties even crouched early and waited, and as soon as the event began, they quickly placed orders for fear that they would miss out on their dream cup a moment later.

However, in this recent event, some customers reported that due to the explosion of orders in the store, the clerk did not have time to finish all the drinks within the specified time, so he only got the perimeter from the rider, and as for the new products that he did not drink, he had to go to the store to pick it up later.

Although this is an isolated case, many users said that once Manner launched the cup delivery event, orders in most stores would surge and the speed of serving meals would be greatly reduced, so that some regular customers did not need to order a cup of Manner and choose other brands of coffee to renew their lives as soon as they heard that there was an event that day.

In this regard, there is no lack of netizens will put forward suggestions such as "Manner arrange more staff", while the shop assistants who work under great pressure look at the orders they have not finished in time and admit that they also want the company to pay attention to the current situation of the store staff.

"I made a performance of more than 10, 000 yuan in a total of 20 man-hours." tired employees "," the whole person is like a machine constantly ordering powder, milk, flowers, packing and collecting the outfield "," Today is so busy that I even have no time for lunch "," I really want to faint when I burst my order "," I worked from seven to 04:30 "and" I almost quarreled with the takeout clerk when I went to part-time yesterday.

Many people say that recently, Manner has launched a cup delivery package every three to five, attracting neighboring parties to place orders and boost store turnover. But at the same time, every time the package goes on sale, many employees seem to be experiencing a terrible nightmare. Many people said that when they opened a shop, when they saw the receipt machine spitting out a label of more than two meters, they only thought, "my eyes are dark and dark."... " .

However, even if there is a temporary increase in store orders on the event day, as long as the turnover does not meet the Manner standard, the company will not send additional staff to the stores, so that those workers who do not even have time to drink complain, "how many times a month do Manne activities have to be done?" , "send cups. Endless cups.

After the coffee spill incident, Manner said it would set up internal feedback channels and listen to employees' opinions. However, some workers trying to reflect the situation to the company believe that the "through train" set up by Manner is only a decoration, and the advice they put forward to their superiors will not be adopted at all.

At a time when there is no way to give feedback and there is no way to change the status quo, conscientious Manner employees can only complain on social platforms, begging brands to stop, reduce the frequency of promotions, and give workers more breathing time.

Picture from: Xiao Hong Shu

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