The tea shop fell during the Spring Festival! Migrant workers are sorry!

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As early as the eve of New Year's Eve, chain brands have rationed a large number of materials to stores to prepare them for the peak order period during the Spring Festival. However, compared with last year, consumer demand for tea coffee has increased significantly. Data show that since New Year's Eve this year, national milk tea sales have increased by 180.4 per cent compared with the same period last year. Many users bring milk tea and coffee to the dinner table at home, replacing drinks and traditional drinks.

And this also means that, from New Year's Eve, the chain brands have entered a "first-level alert state." The small ticket machine at the front desk of the tea shop is like a Trojan horse, the label has been spitting all the time, and the console is filled with empty cups waiting to be filled with drinks, and the bags prepared in advance will soon run out.

When it comes to the preparation room, the employees are even more busy moving baskets of fruits and vegetables to the cooking table, peeling, juicing, and cooking small materials are constantly repeated, and the induction cooker, smoothie machine and other equipment are running almost all the time. The whole scene is as hot as the restaurant kitchen preparing for the New year's Eve dinner.

From the photos and videos taken by consumers on the social platform, we can see that although four or five dozen workers are arranged at the tea shop bar during the Lunar New year, during the peak period, successive orders still make employees sweat. Some guests looked at the cups of ready-made drinks on the table, and then looked at the milk tea worker shaking the snow pot, saying, "shake the milk tea on the first day of the Lunar New year until you get a cramp in your hand."

In this regard, tea workers can only say, "it can't be done, it can't be done at all." They posted the scenes taken in the store recently, with disorderly order tickets on the table, many and long labels that can be hung as door curtains, and garbage-like kitchens full of empty cardboard boxes. Many people said that their store opened in the morning, and the note machine never broke, so that as soon as they got to work, they continued to work until the end of the day, almost non-stop.

"I have been working for 12 hours a day for a week", "three baskets of grapes have been peeled today, and more than a dozen pots of apple juice have been hit", "the urgent takeout clerk said I would go in for work clothes", "four cups with one hand is not my limit", "today's defense has been breached, I have never stopped, and the machine has been given a dry card these days." When I did it, my waist flashed, "I didn't go to the toilet all day, and I didn't even have time to drink."

However, even if the workers complain that they are too busy to eat and rest, and the machines and equipment are dry and smoking or even go on strike, hundreds of cups of drinks are still difficult to make within the time required by the system. so much so that many users reported that they basically had to wait more than an hour to drink milk tea after placing an order.

Therefore, as soon as they meet the takeout clerk who comes to pick up the meal or the guest who asks for an order, the clerk who is in charge of the meal post becomes a repeater, constantly explaining, apologizing, and dealing with all kinds of after-sales feedback, so that some people laugh at themselves, "others are carry, I am sorry."

Many experienced tea workers said helplessly that although the store had arranged many people on duty in advance and prepared all kinds of materials in advance every day, once a large number of orders poured in the store, they had to be on the run in this battlefield in the production room, and they were so tired that even drinking water became an extravagant hope.

After going through this experience, the part-time workers who originally only wanted to earn some spare money said one after another that they had "disenchanted" the tea industry and left after this extremely busy Spring Festival holiday, leaving early to get out of the endless sea of orders in the tea shop.

Picture from: Xiao Hong Shu

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