Too troublesome! The clerk "forcibly" scans the code and orders!

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Recently, a netizen posted a complaint post about scanning an order in a tea shop, causing a heated discussion among onlookers.

According to the poster, he suddenly felt unwell in the mall and thought it was caused by hypoglycemia, so he found a tea shop nearby. There was only one customer in the store at that time, and the clerk was already packing drinks for the customers. Seeing this, the poster came forward and wanted to place an order directly at the bar, which was unexpectedly rejected by the shop assistant.

Under the repeated emphasis of the staff, the parties have to follow the process to scan the code, register members, place orders, and it will take a few minutes to get a sweetened drink that can ease their unsuitability. Looking back on this experience, the parties can't help but wonder, "I don't understand why some businesses have to scan the code to place an order without customers."

After this inquiry post was released, it naturally attracted many netizens to leave messages for discussion. In the impression of many people, they used to go to the bar to order a cup of milk tea and tell the shop assistant that they would either scan the code or pay cash after confirming the order. But I don't know since when, the front desk of the tea shop no longer provides ordering service, and if you want to buy a drink, you need to scan the code and register the user before you can choose the product from the menu.

It is undeniable that placing an order by scanning the code is far more time-saving and efficient than placing an order manually. Customer requirements can be directly reflected through product options and remarks when placing an order, without the need for a special mark after the clerk has specifically asked. But in fact, efficient and time-saving code-scanning orders are not for everyone. Overseas users who do not pay app online and consumers who are used to cash payments may not be able to place orders and complete transactions by scanning QR codes.

"after returning home, I want to drink lucky. I don't have a domestic mobile phone number and it took me ten minutes to issue an order successfully.", "now many stores scan the code first what is the official account? then operate a pile to start ordering", "it's not easy to find a milk tea shop and want to order quickly, and you have to take out your cell phone to operate this operation," and "Why can't everyone stand in front of the scene to order and have to scan the code?"

In response, some tea shop employees said that they had to repeatedly emphasize scanning the order because the store was not equipped with a cashier ordering system. They said that although there are machines in front of the bar in the store, in fact, these devices are more used for printing receipts and labels than customers think.

Under such circumstances, if consumers are unable to scan the code to place an order, employees will be required to place an order on their behalf with their own mobile phones, which will be a lot of trouble for employees and delay the time of making their own drinks. so most of them will advise customers to scan the code to place orders to save communication time.

At the same time, some employees revealed that due to the small number of people who go to the store to pay in cash, most tea shops may not be prepared for cash change. So they tend to let customers pay online. In this way, there is no need to keep banknotes in the store, and the person in charge does not have to go to the bank to deposit money before the monthly liquidation.

In addition to the above two points, some shop assistants have no choice but to say that many chain stores are understaffed and employees may be so busy in order to serve meals in time that they cannot find time to receive customers at the front desk. There is no doubt that the code-scanning order system can help stores save the link of order cashier, allowing employees to devote more time to the production of drinks.

However, if they encounter physical discomfort like the person concerned, some kind-hearted employees say that as long as they make it clear, most of them can lend a helping hand within the limits that do not violate the store regulations, such as giving a cup of sugar water to relieve the symptoms, or pay later.

Picture from: network screenshot

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