Dare not set foot?! Starbucks clerk sells star ice rice dumplings face-to-face
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After Qingming Festival, colorful Xingbing rice dumplings arrived as scheduled and appeared in display cabinets in stores across the country. If passers-by takes a look more, they will be noticed by the workers behind the bar. They may take out a small piece of cut rice dumplings and introduce customers to this year's new flavors.
This familiar process that takes place every year is no stranger to old fans. Because of this, some people have long been tired of the sales skills of Star Ice Rice Dumplings. They habitually take the initiative before employees start introducing them and explicitly refuse to avoid being promoted by employees. Promote.
However, recently, a customer posted that even though he had clearly expressed that he had no plans to buy star ice rice dumplings, he was still promoted by Starbucks employees.
The netizen said that the store staff came forward with a product promotional picture and introduced it, but he patiently refused twice and explained that he would not eat desserts. However, the shop assistant still did not give up and changed the excuse of "buying a bag and delivering desserts" to continue promoting, which made people extremely annoyed.
The poster admitted that Starbucks workers were forced by the company's performance requirements and their own job responsibilities to sell star ice dumplings to customers, which he could actually understand. However, after being explicitly rejected, the employees continued to pester customers to "force orders". In the eyes of consumers, it would only make people unhappy."Every year, you make me not want to go to any store to drink coffee during the mooncake season and rice dumplings season."
These words resonated with many regular customers, shouting that this post expressed the thoughts of most people. Many netizens left messages saying that they had similar thoughts with the poster, saying that they were afraid of encountering employees selling star ice rice dumplings face-to-face. They did not want to set foot in the store before the Dragon Boat Festival and instead visited other chain brands.
At the same time, Starbucks workers attracted by the content of the posts wailed everywhere. Some even "knelt" with old fans to lodge complaints with the headquarters,"hoping to put more pressure from public opinion. Either stop selling it or stop pursuing such hard goals "and" Send an email to 400 to complain quickly "so that the" scourge "of Xingbing Rice dumplings can disappear as soon as possible.
Most employees are very helpless about the company's sales requirements for star ice rice dumplings, and bluntly say that they do not want to keep disturbing customers and keep promoting these desserts that do not suit public tastes. However, if you don't sell a piece of star ice rice dumplings for a long time, you will not only have to write an analytical action plan every day, but you will also be under constant pressure from management. Some shop assistants even claim that they may be transferred because they cannot sell rice dumplings.
As a result, the miserable migrant workers can only use all means to become "rice dumplings Huizhou merchants" in the circle of friends, sell them at low prices on second-hand platforms, privately chat with regular customers to promote them, draw customized backpacks according to customer requirements, etc. Some shop assistants who have never opened a bill can only reluctantly pay for a box or two of their own pockets so that their sales report cards will not be too ugly.
Many netizens pointed out that buying and selling depends on your willingness, and the brand side puts performance pressure on the working people, causing employees to force the sale of star ice rice dumplings in order to bill. In the end, customers will only turn pale and dissuade those who don't like being promoted. Users who don't like to be promoted make people reluctant to enter the store experience.
Picture from: Xiaohongshu
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