Fine Coffee Science treats baristas correctly

Coffee is arguably one of the most valuable goods in the world. The world's three largest drinks, China is currently in a period of rapid development of coffee consumption, coffee sales increase by 20-30% every year, but do you know what the baristas feel?

"customers sometimes misunderstand baristas." As baristas, we think the root of the problem is that there is a big difference in the understanding of coffee between customers and baristas. "

Judging from the average level of the industry, baristas earn about 80-120 yuan a day, but the customers they serve are not all very friendly. Some of them are polite, others are very bossy.

"making coffee is like selling drugs." A friend who used to be a barista said, "so when gangsters come to buy coffee with baristas, baristas will never smile." In fact, we only focus on the task at hand, which is to make a good cup of coffee. "

Recently, foreign baristas have adapted all kinds of unpleasantness with customers into a song and uploaded it to Youtube. The name of the song is "miserable barista". The two combine their daily work in the cafe with the opera Les Miserables. The song is humorous from beginning to end, but it also shows the helplessness of baristas. If you want to make your barista feel happy and make a delicious coffee, please do the following the next time you go to a cafe for coffee.

1. Find a barista with real heart

There are many baristas who think that making coffee is a proud thing. "when I make coffee, if the quality of the coffee is not good enough, I will feel very lost, because I think I am a coffee artist." "I'm proud of my career and I don't want to fool my customers," Reid told reporters. "

But if you go to a large chain of cafes, the situation is completely different. Example: "the biggest difference is that the chefs in the family restaurant love their work, and they really care about the quality of the food." It's the same as making coffee. Only by doing it with real heart can customers get a good cup of coffee.

two。 Don't be rude to baristas, or they will be rude to you, too.

Sometimes we overcharge customers who behave rudely. " "baristas have the right to ask you for caramel, vanilla cream or chocolate," Reid told reporters. If they are unhappy, they will add all three. "

3. Pay attention to the feelings of other customers

"you'd better figure out what you want to drink when you're in line." Brown said. If you hesitate at the cashier, you will affect other customers who are still waiting anxiously behind you.

4. Tip at the right time

"if you leave a dollar, we will remember you." Reid said. Baristas will return the kindness. They will give you some cream for free, or say, "Oh!" I'm sorry, I made it into a large cup. Take it. It's on me. I hope you don't mind. "

5. Trust your barista.

Baristas will be annoyed if you ask too much. "I think sometimes baristas get upset because customers are asking too much." Said Garden. "every barista will have a unique view of coffee, and they will have their own unique recipe. But customers who are too demanding will completely change their recipes, which can be very frustrating for baristas. " Garden believes that baristas who are professionally trained know how to make a good cup of coffee, which requires no guidance at all.

6. Be kind to the barista

"all you have to do is simply say, 'Hey! How was your day?' You can get a delicious cup of coffee. " Brown told reporters that if customers are very friendly to her, she will pay more attention to making their coffee. "if I like you, I will repay your kindness. I will put more cream on the coffee or draw a smiley face on the coffee. "

7. Often go to a cafe for coffee

Reid told reporters that they will remember their favorite customers. "if you come here often, we will offer you some free tasting opportunities. You will be the first person to taste the new coffee. "