Teach each other not to speak! Starbucks trainer asks for a salary increase!

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If you make a list of your painful experiences at work, for some old Starbucks employees, a newcomer who doesn't know anything will probably be on the list.

Recently, a Starbucks worker shared a training life that almost gave him a heart attack on a social platform. During the past Spring Festival rush hour, the Starbucks worker experienced a chaos that still lingered in retrospect. He said that there were only four people in his store, including himself and his new part-time job, so during the rush hour, newcomers also needed to help at the bar.

Unexpectedly, in more than a week of training, his beloved apprentice gave a blow on the head, "the opened Badan wood milk lid is gone, he did not ask me how to deal with the choice of directly throwing it into the refrigerator without a cover," and this non-compliant operation was caught by the FSA teacher who came to check. Many onlookers listened to this description and said bluntly that they could not imagine how collapsing the picture was.

In addition, the employee said that the new clerk was so free to raise the cup twice when ordering for guests that he had to fill the hole out of his own pocket and made a mess by not covering the smoothie with a lid when making the Frappuccino. The most unbearable thing for the teacher is to write down the validity period of milk from January 31 to January 32.

The old employees all come from the ignorant novice period, and they will get into trouble if they know how much the new clerk has just come into contact with the bar. But during this period of training, the person in charge of cleaning up the mess only felt haggard, saying bluntly that he had experienced "direct myocardial infarction, hand infarction, mouth infarction and cerebral infarction".

Looking at the crime scene left behind by the newcomers, many Starbucks veteran employees sympathize with their feelings and confess that they will feel physically and mentally exhausted by some unexpected accidents when they bring new people.

However, some people say that usually, newcomers start with simple packing and cleaning, and only when the store is not busy can they enter the bar to learn how to make drinks and wait until they are proficient in business before they can officially produce. They pointed out that when the posters let newcomers who have been employed for more than a week enter the bar to participate in the production, on the one hand, they do not conform to the training process, and on the other hand, they add to their own troubles, so they cannot blame all the mistakes on their new colleagues.

In this regard, many Starbucks employees said that at present, some stores are understaffed and will be stretched by the surge in orders during the peak period, so they have no choice but to let novices enter the bar to help produce drinks such as Frappuccino, which can be easily made.

At the same time, in the view of some old employees, practice is easier to remember than oral theory, so they will familiarize new people with bar operation in the course of their work, so that new colleagues can get started faster and become baristas as soon as possible.

However, if you meet a smart and studious person, the teacher may only need to give advice, and the students will be able to follow the analogy and soon be able to master the bar work. But if you run into a confusing one, the whole training process can be such a chore for veteran employees that many people beg Starbucks to give its trainers a raise and give some financial comfort to the collapse of the newcomer's trouble.

Picture from: Xiao Hong Shu

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