New products show their beauty at 1 point, and buyers 'show turns into "red bean porridge"?!

▲

Click follow | Daily boutique coffee culture magazine coffee workshop

Recently, 1: 00 launched a new product "quicksand Pu'er". According to official publicity, the new product uses Yunnan Chen Xiang Pu'er milk tea, with hand-mashed red bean paste, giving people a different flavor and taste from the "menu resident player" red bean milk tea. As soon as many users who love red beans saw the official introduction, they immediately aroused interest in new products and issued orders to try to satisfy their curiosity after they were put on the shelves.

Judging from the drinking experience shared by the first wave of experimenters, the mixture of delicate red bean paste and mellow Pu'er milk tea will not make the whole drink cloudy, but also can taste the sweetness of red beans while drinking milk tea. the taste is better than the ordinary red bean milk tea in the store, capturing a large number of red bean head taste buds in just one sip, becoming their latest repurchase item.

However, consumers who are admired to buy drinks are extremely disappointed when they receive the drinks. Through the buyer's show exposed by customers, the red beans with clearly visible particles deposited at the bottom of the packing cup are completely different from the red bean quicksand mentioned in the official propaganda.

Surprisingly, there are not a small number of customers who have received clear-grained quicksand Pu'er. "what I sent was also a red bean, but it turned out to be mashed into mud." , "it's not mashed into mud at all, it's all grain by grain," and "what I ordered yesterday is also a cup of red bean milk tea called quicksand." many people even doubt whether the new products they have received have been mistakenly added by the shop assistant.

In addition, some people said after trying that the red bean quicksand taste of this new product is not as delicate and smooth as expected, and they can eat red bean skins with an obvious sense of existence in the process of smoking.

In the face of customer feedback and complaints, some of the 1-point workers hurriedly showed up to explain. According to the beverage production process, the red bean paste in Pu'er quicksand is actually made from red bean ingredients. The staff will scoop up the red beans at the bottom of the cup, then add the prepared milk tea, and they will be able to make a cup of quicksand Pu'er.

Some people even shared their drink making process to confirm their story, and said that each cup of quicksand Pu'er red bean ingredients are required to be manually crushed at least five times. However, they also said that the process did not require the red beans at the bottom of the cup to be in the shape of quicksand.

Based on this, the workers speculated that the shop assistant may not have mashed the red bean into mud fully in the process of making the new product. Or maybe in the process of hustle and bustle, they only remember to add small ingredients, but forget the crucial mashing work, which leads to a bowl of "red bean porridge" instead of the soft red bean quicksand in the drinks received by customers.

The official customer service also left a message and apologized on the feedback from the consumers, explaining the situation encountered by the customers and saying that it had reported to the internal authorities. In the view of netizens, since the brand is promoting the new product with emphasis on red bean quicksand in the product, it should ensure its production standard so that users can taste the small ingredients with quicksand taste instead of eating piles of red beans.

Picture from: Xiao Hong Shu

Disclaimer: some of the pictures in this article come from the network, and some of the contents of the website, such as pictures, we will respect the origin of the original copyright, but due to the large number, there will be individual pictures and texts not in time to indicate, please forgive me. If the original author has any disputes can contact the website to deal with, once verified we will immediately correct, by the "coffee workshop" collation and editing, reprint please indicate, if infringement, please inform deletion, thank you ~!