Does Ruixing Drink like to bring half a lemon? Employee: You did it wrong!

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click on the attention| Daily Boutique Coffee Culture Magazine Coffee Workshop

A few days ago, the lemon tea series that had been missing from Lucky's menu for some time quietly returned to shelves. It is reported that the returning lemon tea drink has updated its product ingredients, using freshly brewed jasmine tea and a new batch of lemon juice, and adding lemon fruit grains and lemon halves. The taste and taste are different from the previous version.

Product upgrades and revisions always make old users feel a little uncomfortable in terms of taste. Therefore, in the past few days since the lemon tea returned, there has been a lot of feedback on Ruixing Lemon Tea on social media.

Among them, many people exposed the grape and lemon tea they had received and called half a yellow lemon to add a touch of color to the entire cup of lavender drink and enhance the overall appearance. However, some users feel that from a practical perspective, the highly existent half lemon hinders the insertion of the straw, and believe that Lucky's changes will give customers a worse experience.

However, while customers were discussing whether the yellow lemon in grape lemon tea had any meaning, many Lucky employees burst out with groundhog screams at these buyer shows.

According to the video of the drink recipe and production process shared by the clerk, the half yellow lemon, which mainly serves as a decoration, actually only needs to appear in light coffee lemon tea, and should not exist in grape lemon tea. In other words, the lavender drinks containing yellow lemons received by customers are all drinks that the migrant workers made mistakes in a moment of confusion. As long as they take photos and report back to the store, they can happily bring up a freshly made drink.

In this regard, a group of Lucky store employees who received complaints about product errors made no secret of their dissatisfaction with the new drink formula. They said that when they learned from operating matters that they needed to add yellow lemons to their drinks, many people were worried that if the store sold orders, they would make mistakes while forgetting to add half of the lemon that should be added, and accidentally adding what should not be added.

Judging from the current customer feedback, the previous concerns of the migrant workers are unreasonable. Since several popular drinks currently sold by Lucky require the use of base materials that consume quickly but take time to make, in stores with insufficient manpower, shop assistants not only have to take time to prepare raw materials, but also complete cleaning tasks regularly and maintain the store's production timeliness., cope with customers who come to order or pick up meals, etc.

As a result, when there is no way to split, shop assistants who have not yet adapted to the new lemon tea production process can easily misplace yellow lemons when they encounter peak orders. Many employees revealed that on the first day the new formula was launched, they added yellow lemons to all grape and lemon teas produced in the store, resulting in excessive consumption in the store.

On the other hand, in the opinion of Lucky shop assistants, whether or not this half of a yellow lemon is added has little effect on the taste of the drink. However, the hard frozen products occupy the capacity of the packaging cup and bring consumers a poor drinking experience. As a result, the store has recently received a surge in negative reviews and complaints, which in turn affects the performance of the entire store staff.

Therefore, migrant workers have "begged" users to feedback their feelings about the new lemon tea to the brand, thinking that perhaps there are enough complaints, and the official will consider adjusting the recipe again and cancel the yellow lemon that "customers don't like but employees don't like it." Half cancel.

Picture from: Xiaohongshu

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