The "star clerk" of the coffee shop

"Welcome." Guest A walked into the cafe and heard such a sentence.

"Hi, did you skip class?" Guest B came in, only to hear such a sentence.

Say hello to different guests in different ways. This is the legendary "star shop assistant" Xiao Feng. "Star shop assistant" is called half-jokingly by his friends, but Xiaofeng does have a bit of a star appearance. Tall and handsome, can also play and sing, can perform on the stage.

Before I met Xiaofeng, I first saw his performance at the staff meeting. A man held a guitar and sat on the stage playing and singing calmly. His big picture was shown on the big screen in turn. There were screams in the audience from time to time.

When I first met, I heard that he was a constellation talent. I asked him, "guess what seat I am?" Xiaofeng immediately replied: made of meat.

Xiao Feng's agility is probably not accidental, but has a foundation. From his teens to his early twenties, because of making music, he went from city to city, performing in bars and cafes, fulfilling his dream of wandering since childhood. Later, I found that there were more interesting things, so wandering for music gradually turned into seeking and traveling. Do business while traveling. He set up a stall and opened a jewelry store in Yangshuo. Then earn more and more money, but feel "very machine", no direction, is this the life you want? He asked himself.

After coming to Beijing several times, Xiaofeng fell in love with it. "because it is tolerant and less utilitarian, life can be stressful or stress-free, and you can choose for yourself." Xiaofeng has always lived in hutongs in Beijing. he hopes his life will be a little easier and can continue to walk around. Later, he and his friends opened a cafe in the hutong. However, due to the end of a relationship and business twists and turns, Xiaofeng returned to zero and returned to his hometown on the northwest prairie. After a period of self-reflection, Xiaofeng decided to lower himself at the age of 30 and start from scratch.

When he came to Beijing again, Xiao Feng went to work at Magpie Cafe. He said there are two reasons: one is that he will do the job; the other is to precipitate himself. "if you can't even carry the plate well, what can you do well?"

With these rather special experiences behind this "star shop assistant", it is no wonder that he looks a little different.

Working in a coffee shop, Xiao Feng gradually adjusted his state. When he is not busy, he likes to talk to guests, whether they know or not, he can have a few words. Not every guest is suitable for chatting. Xiaofeng has keen observation: "some guests look dull and lax, and they have something on their minds." At such times, Xiaofeng will not disturb each other, but he will guess what the guest wants and what kind of service he needs in the cafe. Once he took the initiative to turn down the music in the store for a guest, and the guest came to thank him when he left. The colleague next to him didn't know what had happened and asked: you didn't do anything. Why should he thank you?

"if you give with your heart, you will get more." "to help others is to help yourself." "sincerity is very important." These are all the things Xiao Feng learned when he worked in a cafe. He likes the service industry, and as a front-line employee, he at least learns what a cafe should be like and how to satisfy customers.

Xiao Feng likes to watch people in cafes, and he says he is like an outsider at that time. Sometimes when I look at the expression of the guests, I think about my own business. As for the future, Xiao Feng continues to search. "the general direction is happiness." He said, "still have to struggle, in the limited time to do more things, for themselves, for the sake of the family."

(source: Sichuan News Network-Chengdu Evening News / Xia Xiaocha)

China Coffee Trading Network: www.gafei.com