Professional qualities that baristas should possess (continued 1)
We understand what kind of people the enterprise needs, so let's take a look at the types of people who do things in the enterprise. Recently, I read a piece of information on "professional spirit and professional ability training". In the data, people working in enterprises are divided into three categories: the first category: "people who always want to do less, play tricks, and are evasive people who don't please even if they do things." the second category: "those who obey orders and obey them are people who do things only for their own conscience." The third category: "find a job by yourself, with your heart, and you are an active person who makes the leader feel at ease when doing things." Although this classification is neither authoritative nor comprehensive, it at least gives us a shelf and system for analyzing problems, which we will analyze under this system.
"evasive" people always talk about conditions, work on the selection committee, procrastinate, and think that if they do a little more, they will lose two or two pounds. In the end, the end result in the enterprise is very tragic, because what he does not want to do, there must be someone else to do what he chooses to do. When others have done all the things he does not want to do, they have already grown up, and he is still standing still. He was finally replaced by someone who helped him finish other things.
If we meet an "evasive" colleague or supervisor in the workplace, then I should congratulate you, because as long as you finish what he has rejected, you will soon take his place and achieve self-growth. You mustn't learn from him. You must have the ability to distinguish.
"this type" of people in the enterprise is the most, is the person of the mean, but also the main body of the enterprise employees. Seek stability and security in everything. This type of people are nailed to various posts like screws, working hard in obscurity. But they generally do not have a career plan, do not have a clear career ideal, to be a monk is only to ring the bell for one day.
"active" people are people with ideals and ambitions. They treat everything very attentively, actively help other colleagues, improve their ability very quickly, and are very popular. They believe that they are willing to do more on the enterprise platform, even if they are not paid, because only by doing more can they achieve maximum self-worth in limited space and time. If we meet a similar colleague or superior, it is that we meet our role model, it is a very pleasant thing to work with him, we should work hard to learn his way and attitude of doing things, then our ability can also be improved quickly. This type of people are what we call model workers, and they are advanced workers and role models of enterprises.
I hope that our barista friends will not be "evasive" people and strive to be "active" people. Initiative is a quality, while passivity takes work as a task. Initiative does not suffer losses, while passivity brings backwardness.
After so much has been done, the question of income is in front of us again. There is a formula: income = ability + contribution. In fact, I know many bosses of coffee companies who are willing to spend a lot of money on excellent employees, but they suffer from the fact that there are too few or no excellent employees in their minds, so they can't give them high salaries and benefits. The employees always hope that the boss should pay if they have done the work, but have they done it well? How much did you do? Employees don't care about it, they only care about how much money they can have in their pockets now. This has created an irreconcilable contradiction between enterprises, which many enterprises have, and some are still very deep. Instead of analyzing the causes of the contradiction and how to resolve it, let's discuss what employees should do.
This complaint is often heard in many enterprises: the boss is easy to shut the door (if the boss doesn't do it, can he do it? Money is not earned, it is saved. This is a virtue. Except for extreme exceptions. In addition, the boss pays normal taxes in accordance with the requirements of the state, as long as he does not evade all kinds of taxes and fees, then he does not withhold the door), he is not willing to send a penny more (why should the enterprise send you more money? Ask yourself, are you willing to give more money to the vendor every time you buy something? It's not fair that my boss gave me so little money after so much work. Such complaints arise one after another in the enterprise. Now we come up with another formula: complaining about unfairness = belittling others + raising yourself = looking for trouble + backwardness. People who complain a lot will always take other people as examples, how much work XX can do, and why do they get more money than me? I don't get as much money from so many things as those who work in the office every day. This kind of person keeps complaining, belittling others and showing meritorious service. But this kind of person the boss will not pay attention to him at first, will treat him as a clown, if he is unrepentant and makes complaints affect team harmony, the end of this kind of person in the enterprise is also very sad. I think this kind of people are really stupid! Everyone knows that you have done a job, and even if it is to be reflected in money, the boss has to find an opportunity to give you a rightful compliment. Since you work in an enterprise, you have to fully trust your boss and your enterprise. (the case of "mistrust" exposed by the media is not the mainstream of our society. We should look at things dialectically. Don't just look at the dark side of society, look at the positive side), this is the basic professional ethics.
If we encounter a similar complaint professional in the enterprise, please stay away from him. Because he is like a drug, he will infect you with bad thoughts and behavior patterns, and make you become a person like him. Smart people can figure out with their knees, since the enterprise is so bad, the boss is so close to the door, but why does he still stay in the enterprise?
For those who complain, there is another way of thinking. They changed the above formula to: income = ability (+ contribution). This is a ridiculous formula. They think that if they have reached a certain level of ability, they should achieve an increase in income, regardless of whether and how much benefit they have brought to the enterprise after the improvement of their ability.
Another is the complaint caused by the psychological imbalance caused by the improvement of his ability outside of work. For example, he did not know how to use a computer, but later learned to use a computer; he did not have a diploma before, but later he got a diploma; he did not know how to drive before, but now he can get a driver's license, and so on. Although these capabilities have been improved, just imagine how many can directly bring benefits to the enterprise?
- Prev
What is the most difficult coffee technology that a barista should know?
I put forward such a topic to myself, mainly trying to solve some misunderstandings and puzzles in the thoughts of some barista friends. Coffee, if only in terms of technology in daily work, I do not think it is difficult, because to make coffee as a job, that is to do simple things over and over again. Besides, coffee is not high-tech, so how difficult is it? Have barista friends.
- Next
Professional qualities that baristas should possess (continued 2)
Recently I met some very funny people and wrote them down for a chat. Jin Bingjia, a native of the Central Plains, made some small achievements in the industry (that is, he won a place in the very ordinary barista competition), and then he was very good. Working in the enterprise, he finally felt that the enterprise was making use of his resources. I feel that what I have accumulated over the years has been taken by the enterprise for free.
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