How to do well the details of coffee shop service

Although the coffee shop is now a profit-making industry, and it is also a popular industry to invest in, not everyone can succeed in investing in the coffee shop, and no industry can make 100% money as long as it invests. Coffee shops are no exception. Why do some people run coffee shops so successfully while others fail? Success everyone wants to achieve the goal, and some people succeed, there are things that others can not learn, if you can learn those skills of successful people, you have also succeeded.

Running a coffee shop is not an easy task. in most coffee shops, the model is almost the same, with only the concept of a change of clothes. Since they all share the same business philosophy and type of business, why are some coffee shops so successful? There is only one answer that is "details". As the saying goes, "ideas determine the way out, details determine success or failure". Coffee shop is a kind of service industry, so the details of service are very important. How to do well the service details of coffee shop depends on the observation or insight of our coffee shop team. as a coffee shop in the service industry, I should start with the details. These are also a few details that should be paid attention to in coffee shop service.

First, hygiene, including: product hygiene, tableware hygiene, the overall hygiene of the coffee shop, and the hygiene of the staff. These hygiene details are the overall image of the coffee shop and a leading business card of the coffee shop. How can you attract guests if your business card is not done well?

Second, the details of the service process, as well as the speech and behavior of the service staff, the service action flow, for example, how to let the guests use, when serving coffee, what is the direction of the coffee cup handle, which is more suitable for guests to use? Collect paper towels and ashtrays used by guests. How to collect them better?

Third, to understand the guest's habit of spending in the coffee shop before and what the guest likes, be sure to remember that when the guest comes next time, you know what he wants and needs, including names, but the guests feel that this is their only choice. These are also one of the details of the service.

In addition, there are many details of the service. According to the actual situation of the coffee shop, we should pay attention to the details of the coffee shop and try not to appear next time. Only in this way can we improve performance and increase revenue. Remember the service details of the coffee shop. Don't be careless. You must pay attention to details.

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Why can the coffee shop make so much money?

The answer is that there is a large profit margin. Although the amount of investment in coffee shops may be much more than that in some industries, the profit margins of coffee shops are very large. Generally speaking, the profit margin of a cup of coffee is more than 90%. The profit space of western food is also 65%, Rose, 80%. You can imagine how big the profit space of coffee shops is. If we let a coffee shop with a sales volume of about 8000 yuan a day, its net profit will at least be more than 5000 yuan.

Do you think you can make money by investing in coffee shops?

The answer is yes. It's just that some investors who invest in coffee shops do not make money because of their poor management ability, not because of the coffee industry. Coffee shop management is a very difficult course to learn. If you can do it very well, then it can be said that in addition to coffee shop management, there are many industries that you can do very well. Management is a discipline, and you should learn the experience of coffee shops. Sum up a set of experiences and ideas that belong to your own coffee shop, and you won't lose money in the coffee shop industry.

China Coffee Trading Network: www.gafei.com