A barista confessed that I had never been a barista.

For professional baristas, please follow the coffee workshop (Wechat official account cafe_style)

The process of preparing for the game is boring

Write and think freely.

-

It is precisely because of preparing for this cooking competition in the Northwest Division of the United States.

I really thought about the role of barista.

I just found out.

It was only in the last year that I really began to enter this role.

Time goes back to 2012.

From then on, I was preparing to open a coffee shop.

In the three years after opening the store,

In fact, I didn't even know the barista at that time.

Just regard making coffee as a kind of fun, a way of entertainment.

When I thought that the coffee flower had already started.

Even more self-righteous: I am a barista.

Then, on the basis of not drinking too much coffee

Learned cup test and Q

At that time, I really thought I was a professional barista.

Then compete, take part in all kinds of competitions

What an ideal barista you think you are.

At that time, it seemed that I was really moved by my own "efforts".

-

actually

He is a person who has never stood at the bar seriously.

actually

I am still far away from the barista.

Just to sell more coffee equipment and materials.

-

However, everything also fell to the bottom.

-- 2016 Mutual

With coming to the United States to renew my life.

Start working in different types of cafes

Slowly, I really realize what a barista is.

Not by being able to show off and be a little clever.

Can really do a good job as a barista.

Say hello from the first sentence when the guest comes to the store.

A brief communication when a guest orders.

Be serious and joyful when making coffee or other foods

Then leave with the satisfaction of the guests.

During this period, all the baristas' focus is on the customers.

For example, be familiar with the habits of every regular customer.

Compete to recommend or choose different coffee beans to customers of different ages

Explain the differences between different coffee bean flavors

Choose different production schemes according to the state of coffee beans.

Always pay attention to whether there are guests who need help.

Clean and keep the store clean and tidy in time, etc.

Through these substantive work

Through a group of lovely colleagues

And began to understand.

Baristas are not only looking for excellence in coffee skills.

But also through quality service and enthusiasm to show.

There is a colleague.

Worked in a coffee shop where I worked for 13 years.

Do not know how to pull flowers, do not understand professional theory

Think with enthusiasm, enthusiasm and love

People in the surrounding community like him very much (Tips gives him very high)

So the barista must know

How to think and serve from the point of view of customers

Just as the Scott Rao article said a few days ago:

Respect and understand customers

Give humble service and provide a cup of good products with customer satisfaction.

Aha, the end of the essay

Although baristas are not well-paid,

But when our hearts settle down and decide to do a good job,

We can still get a lot of happiness from it.

-

We learn technology in order to better feedback and serve customers.

Not to become a game demon or game machine.

I hope our hearts are not too high.

Otherwise, I will not be able to calm down and feel this ordinary and beautiful career.

Author: Mr. Coffee joe

Personal Wechat: 100335891