The wages of Starbucks workers are so low? How to make a black apron? learn about Starbucks black apron.

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Recently, many private editors have asked some questions about working in Starbucks cafes. Shang Zhihu has read some comments about Starbucks, and most of them say that Starbucks' wages are extremely low. According to the data, baristas range from 2500 to 3000 a month, which is not the salary they get. At present, a large proportion of Starbucks's partners are under the age of 25, and your monthly salary is a little low after the age of 25.

one

Working hours and working hours of Starbucks

Eight-hour work, plus meal and rest time, a total of 9 hours a day, two days off a week, but a rotation, every day is divided into morning, middle and evening shifts, because Starbucks is divided into different markets in China, so each market, the actual operation of each store is different. There is also a slight difference in manpower allocation! But the basic jobs are the same. The contents of proofing are: Pasty, Bar, Bellow and Slide Lobby.

Pastry is mainly responsible for the cleaning of pastry cabinets, and pastry Markout. Bar is mainly responsible for the cleaning of the espresso machine and bean grinder, as well as the advance collection of other items in the Bar position. Bellow and slide lobby are mainly responsible for the cleaning of the sewers in the back area, the cleaning of the coffee shop and the cleaning of plates and dishes, as well as the return of Outside seats!

two

Starbucks operating hierarchy

Shared by Hell0World:

Every year, Starbucks has the Guan Peisheng program (school enrollment). The career path of the Guan Peisheng project is the path of the store manager. Guan Peisheng requires an undergraduate course, which requires you to start as a basic barista.

Barista (BB) star barista, that is, the most common waiter

After completing the training of star baristas, Barista Trainer (BT) star barista trainers, if they have the ability, will be trained as Bt, that is, trainers, to train new star baristas, and to train new people, which is also seen as the only way to be promoted to the next position. Going from bb to bt is not a real promotion, because there will be no salary increase.

Shift supervisor (SS) Duty Supervisor, after being familiar with the overall operation of the store, can be promoted to ss after an interview by the regional manager. Generally, an ordinary store will have 3 to 5 resident ss. Ss will be responsible for the cash management of stores, that is, business settlement, or, more generally, you can calculate a large amount of money that is not your own. In addition to helping others calculate the money, there will also be some store administrative work, including managing the food safety of stores, and so on (the classification of administrative work will be explained later)

Assistant store manager (Asm) store assistant manager, from the literal meaning of English, it can be understood that the job responsibility of this position is to help the store manager do the things of the store manager.

The manager of the Store manager (Sm) store, basically, is the ultimate leader and ultimate head of a Starbucks store, with almost all rights in the store, personnel and operation, except for the absolute right to appreciate and raise the salary (which needs to be approved by the regional manager). Generally speaking, in addition to operation and training, store managers need to schedule store staff, handle and coordinate all kinds of things inside and outside the store, inventory at the end of the month, settlement at the end of the month, etc. Of course, you need to be responsible for the sales data of the store.

The District manager (DM) regional manager has the ultimate responsibility for the operation of all store personnel in an area (generally speaking, there are 10 to 15 Starbucks stores in an area). Of course, promotion from ss to asm requires the approval of the manager at the next level. After that, he is responsible for the sales data in the region, that is, for how much money has been earned.

In the above level, starting from asm, the sales of the partner's store will affect the partner's performance bonus, while for the partner below the asm level, the store sales are not directly related to their salary.

Generally speaking, promotion is decided by Dm, and promotion from ss to asm is decided by dm's superior om (operation manager). In other words, promotion from asm to sm does not need to be decided by om. Promotion to asm basically becomes a threshold for middle and low-level management of Starbucks. After becoming an asm, after being trained, there are basically new stores or sm vacancies, and asm will naturally be promoted to sm. Starting from asm, everyone can play a decisive role in each promotion of each subordinate.

Operation manager (om) Operations Manager, also known as the regional manager, directly accepts the work report from dm. Generally speaking, one om manages multiple dm, which of course includes responsibility for the operation in the region.

The next position is generally the middle and senior management of Starbucks. An om is probably in charge of stores in several cities, and then it is the head of a major region (Starbucks in China, Central and Western District, North District, South District, East China District).

At Starbucks, I was only exposed to this level, so that's all I said.

In addition, in the sm position, it can be transferred from operation to the administrative position of partner support center (including personnel department, training department, finance department and other administrative departments).

Coffee master level

Generally speaking, only partners in dm and below positions will participate in the training and assessment in this direction, because om and above positions no longer need to use this name to "fool" them, and they do not have time to participate in learning in this area, but they will participate in this as auditors.

Coffee Master (CM) coffee master is usually seen in the store wearing a black apron partner (non-coffee master companions usually wear green apron), coffee master is equivalent to the entry level.

The assessment of a coffee master is generally divided into a written test and an interview, which is all about a book, followed by a coffee tasting, a description of the action plan, and, of course, the art of lattes. Black apron, really feel awesome. (but it's not really useful) if you want to know the knowledge of coffee, the place where coffee is produced, the story of coffee beans, the flavor, how to describe it, and how to taste it.

Coffee masters still need to be re-certified once a year, but this process is sometimes ignored. I have never heard or seen a shameful thing like wearing a black apron and then changing a green apron.

And in the current environment, there are more coffee masters than before, and the assessment is much simpler (generally speaking, there are training targets in the region, and the district manager will be pressured by his superiors if they are not met. It is also natural to reduce the strictness of the assessment.) it is also natural that the level of coffee masters is much lower, so now, coffee masters are not so rare and the level is uneven. (don't force a coffee master who doesn't know how to pull flowers, maybe they really won't.)

District Coffee Master (DCM) regional coffee master, as the name implies, is the person responsible for the affairs of coffee masters in a community, generally speaking, including training and selecting new coffee masters, organizing coffee classroom activities, arranging coffee culture activities, etc., now this is also very water, there can be several in a community, that is, there will be several DCM in an area with only one DM. You want to know who DCM is, which is different from CM on the apron, but it's not much different, it's also a black apron, but on the apron, probably on the left chest, it's an organically embroidered white partner's name. (of course, some partners embroidered the name themselves in order not to bring the nameplate.)

Coffee Ambassador (CA) I should have spelled this correctly, coffee minister, wearing a brown apron. This is, every two years, Starbucks will hold a coffee minister competition, including coffee pull, coffee tasting, creative drinks, coffee blind, professional knowledge assessment, and so on. This is a competitive competition (the coffee master assessment mentioned earlier, a non-competitive assessment, as long as the examiner thinks you can, you are the coffee master), that is to say, among the participants, you have to be better than the others. In order to get this title, because each year, there is generally only one coffee minister in each region, and then there is a coffee envoy in China as a whole. Of course, the title here only lasts for two years.

three

The division of labor in the operation of a store

During the operation of the store, it is generally divided into four positions, that is, if a partner goes to work today, he may be assigned to these four posts. I am only here to briefly explain that Starbucks has a very complete set of store manpower deployment rules, and I will not go into that detail.

The four positions are: bar workstation, cashier workstation, lobby cleaning, IC (in charge, that is, store manager, generally SS or above partner)

Bar workstation

It is very simple to make a drink, then ask the customer to pick it up, and then confirm with the customer that there is no problem with the drink they get. If there is a problem, they will remake it for the customer until the customer is satisfied. If you are in a peak store, that is, a crowded store, there will be multiple people at the bar workstation at the same time to ensure that customers get drinks in a shorter time.

Cashier workstation

This is also easy to understand, that is, charge money and mark on the cup what drinks the customer ordered. Starbucks has its own labeling method, which every partner knows, and is also one of the required courses after entering the job. The partner at the bar workstation only needs to see the cup and does not need to ask the cashier's partner to know what drink he should make. Then there is sales, recommending pastries, star cards and products that need to be promoted seasonally.

The hall is clean

These are easy to understand, that is, to clean the hall to make sure that no one's position is clean. generally speaking, the partner will clean the hall in 10-20 minutes according to a certain route, including the bathroom, and at other times, this partner may help the partner at the bar, or the cashier, or replenish the used materials (including the preparation of mocha sauce for mocha). The original chocolate solution for making chocolate, and getting things such as cup lids from the back area to within reach of partners in operation, etc.).

IC

In a certain shift, the person responsible for everything in the store is generally the duty supervisor and store manager or deputy store manager, and this person has the right to assign the duties of other partners in the same shift (3 points mentioned above). It is also necessary to be responsible for what happens in the store during this shift, and has the final decision and execution power of all store affairs during this period of time. Of course, if there is a major event, it must be approved by the superior before it can be started.

The manpower allocation of Starbucks is really adequate. It can be said that every employee is scientifically exploited and a set of scientific manpower deployment and allocation methods are used to enable an average of about five employees to cope with a customer flow of about 150 shifts.

Here involves an indicator, IPLH, the English full name I do not remember, the Chinese meaning is a manpower, within an hour, corresponding to the number of drinks or sales, the calculation method is: (total beverage production quantity per day + commodity and pastry trading quantity) / total man-hours. Starbucks has very strict requirements on this indicator, if it is lower than a certain value, it will reduce the number of people who go to work, higher than a certain number, and will not necessarily increase the number of people who go to work.

So, it's very hard to work on an operating shift at Starbucks. Generally speaking, stores with 300 transactions per day are expected to have an IPLH of 10-12. I used to work in a store with a similar number of transactions and had an IPLH of more than 20 for many days in a row.

four

Administrative division of labor in Starbucks stores

Throughout Starbucks, there is a distinction between operating and administrative positions, and in a store, partners above the level of duty supervisor also need to complete the administrative work in the store. The interior of Starbucks is generally referred to as "in charge".

The administrative work in a store is basically divided into the following

Order goods

From the Starbucks back-office system, calculate and "order" the items needed by the store (including coffee beans, syrup, or non-food paper towels, paper cups, cup lids, etc.) based on the store's existing inventory and estimated usage. Basically, everything can be "ordered" in this system. Ordering quotation marks means that the system is owned by Starbucks itself, so there is no need to pay for it. However, the cost of each item will be reflected in the payroll report of each store, which will affect the performance of partners at ASM level and above. Therefore, it is necessary to ensure that the order quantity is more average each month.

The formula for calculating the order quantity, if I remember correctly:

Order quantity = Safety inventory-existing inventory

Safety inventory = (end inventory-beginning inventory) / time x order cycle x safety inventory factor

The time here refers to the time from the beginning of the period to the end of the period, and the ordering cycle refers to the time from the first order to the second arrival, and the safety factor is generally 1.15.

For this order, the ordering rules and methods of other retail stores should be similar, and the ordering time of products is also different. generally speaking, pastries with short shelf life and milk and cream are ordered more frequently, which is easy to understand.

Training

There is nothing to say about training new partners and old employees to learn about new promotional information, but to urge people to know what they need to know. Although there is nothing to say, but this leadership is more important, after all, related to the presentation and development of employees.

Finally, what is the salary of Starbucks? How was the promotion?

A friend who has worked in Starbucks for three years is still an ordinary partner, which is too long. The application for the position of Starbucks manager requires more than five years of Starbucks work experience and requires the position of team leader on duty to be eligible to apply for the position of manager of the new store (the application still needs to pass the examination and examination). As for salary? Listen to Starbucks partners share:

Cute tiger eats chicken (Starbucks barista): Jiangsu, Zhejiang and Shanghai partner treatment. Part-time students 17.5 an hour, 80 hours to send a 300 worth of coupons, distribution of zongzi moon cake during holidays, as well as year-end bonus, this treatment is estimated to be more than 95% of the normal students part-time job. After deducting 4,000 yuan from social insurance and house fund after working full-time for a year, he can still get about 20,000 in double salary plus year-end bonus at the end of the year, which should be considered not bad in the service industry, which does not attach much importance to academic qualifications.

@ rabbit girl A Tuan: I don't think it's low, but it's really low. I worked part-time at Starbucks when I was in college, and the environment was good and the atmosphere was relaxed. I did a good job when BT was promoted to a part-time SS, more than 1,000 yuan a month, which was not bad for the student party, plus the living expenses given by my family, and the welfare was really good. Two free drinks a day and 10 partner coupons a month. There are zongzi moon cake cards and so on during the holidays. Tasting, who works in the morning and evening shifts, has to say that Starbucks also does a good job in humanities and corporate culture. Part-time jobs are all long-term, just because the training period is actually very long. According to the standard, it takes three months to pass the examination. All beverage production and environmental maintenance has its own strict standards, with regard to coffee culture, coffee classroom and coffee master. All this makes me feel that I am making continuous progress and growth, but when I was working part-time for less than 11 yuan an hour, the hourly wage of Hallim not far away was 19.

Every year, Starbucks has the Guan Peisheng program (school enrollment). The career path of the Guan Peisheng program is the path of the store manager. Guan Peisheng requires an undergraduate course, which requires you to start as a basic barista and become a store manager within one or two years. The reality is that he has been promoted to store manager in two years, rarely.

Most people are still in the position of ASM or RMT, but some experienced managers can pick up the store. The appreciation cycle does not exist for part-time jobs, because Starbucks has no development plans for part-time jobs. To become a part-time employee is to become a regular worker. You are still in any position you used to be.

The coffee industry has always been a service industry, which can not be compared with other industries. It is not a heavyweight. Many ordinary coffee shops do not have three salaries for holidays, two days off, or even insurance. Several of my friends have been working in a coffee shop for the fourth year. There is no room for appreciation and there is no hope. With low wages, Starbucks is not very good, or how high wages and benefits are. But standardized management, so that you step by step forward, you can see a glimmer of hope, there may be a better future.

Why is the turnover rate of Star Dad, costa, KFC and McDonald's baristas so high?

Low wages are a common problem in the industry. After all, they have to make a living, to support their families, to make ends meet, and almost cannot even support themselves. Baristas from the depths of their souls:

From the father of Xing @ I am a pig p è ibu *

As a leaving partner, I am really happy! Although I have been on the job for only one year, I have experienced things as if for many years. From the beginning of the employment of the first Starbucks in the ancient capital of XX, to the closure of the store and decoration, and then from the departure of a partner to the departure of almost the whole store, everyone seems to have seen a lot of things clearly, as some people say, joining Starbucks is like reincarnation, maybe we were reincarnated. With the heart of selling white powder, earn the money of selling cabbage. From doing QA to having no working hours at 23:00 at night, then to selling cups, moon cakes, zongzi, chasing data (what food upt. Do you really understand the hard work of your partners? Starbucks now blindly chase data, look at performance, force partners to sell cards and sell cakes, what kind of temperament ice cream, partners pay is not directly proportional to income, now, as far as I know, almost every Starbucks store in the West side is recruiting people, why is the turnover rate so high that Starbucks has no orders in its heart? MMM! Coupled with not meeting a good store manager, meeting the xx duty manager, going to work is a nightmare, there is no reason to stay there. What disgusts us most is that at the store manager's meeting, our store manager said that the mass turnover of his partners in the store was a disaster, and that it was caused by so-and-so. Do you not understand the reason? as a 10-year store manager, you can't see your own reasons, all the mistakes are with your partners, and no wonder you've been a store manager for 10 years, and you've been a store manager for 2-3 years. It is true that there is no harm if there is no comparison. Even if you talk too much, you will cry.

@ Xiao from KFC *: I wonder why I didn't complain about KFC, the salary is more than Starbucks, promotional products, there are new products every month, follow up thousands of times a day, sales volume, turnover is not up to standard

Direct bonus discount, 13 salary into quarterly bonus, several hundred per quarter

I didn't get it even after a few hundred accidental audits.

From coata @ Edison**

Starbucks' wages are low, are there any costa's low wages?

From Xingba @ Moxian *

After working at Starbucks for two years, I turned around and had no idea how I got here. I went to work for six days in a row and took a day off for six days in a row. Many people may disdain and say, this is the case in many jobs, but please think about it. When you are at work, you have to be a "cleaning aunt", "front desk salesman", "dishwasher", "porter", "beverage maker" and sometimes you have to be a "babysitter" for customers to put aside meals and rest and stand and run for eight hours in a row. If you call me a barista, I really have nothing to say. I have to go through the transformation of db (dp?) 3.0 and have a late-night meeting. I will go on the morning shift immediately. I went home to take a shower and rushed back to work. I experienced a store that changed three store managers in two years. Each store manager had a different style, and every time he had to work hard from zero. A store manager once said to me, "try not to work hard at home silently." you should obviously let others know that you are working hard, so it sounds good to say that weekends are doing all kinds of voluntary overtime in the store, and you will be pale if you complain about your wages. After working for two years, when I had to leave at the final stage, my salary was so small. If I wanted to buy something, I had to eat instant noodles for a month. In the end, I broke my body (got a prominent lumbar disc). Finally, a store manager gave me all kinds of difficult problems. To put it very well, it gave me a chance. To put it badly, I wanted to drive me away. I couldn't even ask for sick leave when I had terrible low back pain. Thinking that it was not difficult for the store manager to do the hard work, as a result, he was on the night shift for four consecutive days. I was really desperate. In the end, I couldn't stand it. I offered to leave, and the store manager didn't want to stay at all. The store manager immediately turned around and said to me, "when do you want to leave?" My heart is extremely cold.

From Xingba @ paranoia × Mama *

I have been in Starbucks for almost four years, and the last two years are hard. I paralyze myself every day by recalling the past with my old friends and smoking a cigarette when I go to the bathroom. When I am promoted to the assistant manager of the store, I panic every day, worry about customer complaints, worry about qa, worry about training, and worry about all kinds of checks. I am most afraid of the boss checking and monitoring. The 360-degree monitoring of the non-corner bar is not to protect the partner, but to monitor the partner's every move. Everything is bound by all kinds of rules and regulations. In the past, chatting with customers was sincere communication. Later, it became a form because the process of making drinks requires you to communicate with customers. Smile becomes a fixed expression because when you are afraid of being complained, the monitoring boss finds you with a straight face. I think it's funny to write this kind of report every day. I go to work to "sell" marketing drinks, cups, moon cakes and zongzi. I would like to ask which partner's circle of friends is not a Starbucks WeChat businessman, with a salary of more than 3,000 yuan a month, he really can't do anything. The only good possibility is that illness can be reimbursed. Speaking of illness, when a healthy young man of Starbucks left, the cervical vertebra seriously lost its physiological curvature. The doctor took my report and said, this is clearly the cervical vertebra of a man in his forties and fifties, and his arms are numb when he wakes up every morning. Stomach problems, low back pain, neck pain, endocrine disorders and menstrual disorders are all common problems of Starbucks partners. The year-end bonuses I look forward to every year make people want to cry. When most of my Starbucks partners leave, they will say that this company is too chilling. Maybe they will let their partners leave without talking about salary or any other reason. The only thing the leader can see is performance. All the corporate culture contained in this goddess logo is very hypocritical in Starbucks in Jiangsu, Zhejiang and Shanghai. When I left, my store manager cut my employee card, my heart was almost relieved, four years of youth …

From coata @ smell kittens

Costa staff very much agree! After five and a half years on the job, a management team got more than 3,000. I hope I can get an early raise. I can't stand it any longer.

From Jin Gongmen @ Cookie

I just want to ask why there is no McDonald's complaint? The store manager deducted the insurance and got three thousand! Much less than father Xing! There are more floor staff than coffee shops, customers are more mixed and there are more things to do. All kinds of industries will leave as soon as they are dug.

From Jingongmen @ pickle sauce

M needs to draw out the oil-water separator.

Well, in layman's terms, that's digging.

From the outgoing star dad partner @ big

Outsiders felt bored, but reality was reality. Some people say empathy, but you always speak for others, do you really consider the employees 'hearts? Employees love coffee, but don't live anymore. Other companies have sales targets, but others have commissions. Ten minutes paid break every four hours, but we have to stand for four hours, ten minutes paid break, ten minutes paid break.🙂Three thousand dollars a month, minus rent, minus water and electricity, minus meals, minus interest. Life is a problem, what else are you talking about? Employees are not human? Chinese man-machine cost is cheap, the company controls working hours, to put it bluntly, it is to force full-time to recruit part-time. --From a partner who is leaving.

Baristas are a profession with lower barriers and lower wages in the industry. The layman is flocking to this profession. Baristas seem to have a high-end working environment, do not need the wind and the sun, the work is easy, feel to chat with customers to make coffee, of course more than that. In fact, every barista needs to hold several jobs, and the wages of many well-known coffee chains are unimaginably low. What about Rui Xing, who is rumored to have a high salary?

From Lucky barista @ M

They are all gimmicks. The comprehensive salary written in the recruitment information in the Beijing area is 8000 yuan, while the actual salary of the store manager is only 4500.

From lucky barista @ belly *

I am an employee of Ruixing, the store does not disclose, after all, I work for it, but since I am not afraid to say it, I need more lies to deal with. I am too tired. If nothing else, apart from the question of taste, I think Ruixing's coffee is a good cup of coffee. Good coffee beans 4, good roasting, coffee beans are very fresh, baristas all need pre-job training to go to the store, these four points fully meet Mr. Taguchi's definition of good coffee in his book Coffee equation, remember that it is good coffee, not good coffee. But to talk about the uncomfortable, city manager leaders come to the store to inspect the store, do not ask the store manager's performance, do not ask the staff's work, do not ask the operational difficulties, all ask is how to do hygiene, , I can only laugh, the city manager leadership height is really high, 100 admire. More senior leaders asked girls to lead flowers, hot pot shop like the head flowers, , this is the coffee shop my brother, and took it, maybe the taste of 40-year-old men is too unique. It is not surprising that there is such a thing. The focus of the leader is not on coffee. He has been on the job for nearly half a year. There are many videos on how to do hygiene in Ruixing University, and there is no teaching of coffee professional knowledge. To be honest, although it is your employees, sometimes they are very excited when their orders with their partners break new highs, and sometimes they are really sad by those leaders who are at the top. I like coffee, coffee makes my contacts more, coffee enriches my way of life. I hope Lucky's leaders will pay more attention to coffee. Even if they are tired stores, they can also give customers a good coffee experience. After all, our partner is not a cleaning sister and uncle. Only when the team is strong, the enterprise will be strong. We all have a coffee dream. Please respect it. Thank you. I hope that one day, leaders will share their coffee experience with us, what they know about coffee, and hope to share a single bean with them.

As soon as the coffee is as deep as the sea, the deposit is a passer-by.

Baristas don't have the feeling of coffee, so they really can't stick to it.

@ CzAR South

Elegant movements, proper appearance and controlled atmosphere communication make a good barista as elegant and personable. Even if it is 3000 yuan, it can make the sluts with putty powder on their faces in front of the bar exclaim and marvel, intoxicated to death …... This is not the pleasure and numbness that money can bring.

@ Dynames

I am 24 years old, and it took me about 10 years to find the career I really want to do, no matter how hard it is.

@ Xiao Yi

I have been in the profession for three years at the age of 19, from a coffee apprentice to a current barista, from Wuhan to Shanghai, from love to roses. Chasing his dreams all the way.

@ Uncle's milk tea shop

Opened a cafe, wanted to be a boss, but became a waitress.

@ JoseLus

Coffee is poisonous. I can't quit if I fall in love with it. Not to mention 3000, I used to have a good time at 1800.

@ wayne= Wei

Every day is very hard, very tired, but the more tired it makes me feel, I really like coffee do not like early resignation!

Thank you for your comments. If you want to be a barista, it's not because of how much money the coffee industry can make, but how much you are willing to spend on coffee to fulfill your dream: to open a coffee shop.

It can be said that because I like coffee.

Joined the coffee business.

Only the profession of domestic barista

You can simply summarize:

The surface is shiny, but the heart is bitter.

If you agree, please raise your hand.

Reprint please indicate, this article is intended to spread coffee culture, if infringement, please inform to delete, thank you ~! For coffee industry exchanges, please add a private Wechat Qianjie, WeChat account: qiannjie

Fan comments:

@ Meow a Mimi.

The first Starbucks, I very much agree. Blindly pursue data, do not meet good ic and sm, life is better than death. Well, we all understand. Miss the beginning of the job, miss the former partner.

@ So what

Where do these departing baristas recruit? The cafe is in preparation.

@ Lin mou 🍤

What Starbucks do you like coffee to? Frankly speaking, Starbucks is worth learning besides management. Technically useless?

@ Simon

As a career experience of more than six years, I grew up from M and then changed my job. But I never think there's a big problem with M, or what you call Star Dad, COSTA. Is it your ideal job to talk to your guests every day and then sit on the couch and bask in the sun? If these enterprises are so unbearable, why are they still in the top 500? Look less negative, more positive emotions, life is for yourself.

@ k

"as a former Starbucks partner. I appreciate that what you have said above is not bitter. I have been away from Starbucks for many years. I am grateful for the endurance and respect of my study at Starbucks. After leaving Starbucks, I used the spirit of Starbucks to change from a customer to a company owner in the same way as in other industries. Most of the "message year" paragraphs stay below 30. Thirty years old is not worthy of complaining. Chengdu TKL, a former employee of Starbucks. "it's clear that you haven't eaten coffee as a way of life. It has nothing to do with the flat beat culture itself and the height of your station.

@ Zhan Mi Wan Zzt

Fortunately, the health issue is actually very important.

@ Lin Liangyan

Since the beginning of the bar in 1919, I just started to make water at the bakery.

Three years of contribution has passed, after following the boss, sales, training, bar design, machine installation, menu design, 20 months, the phantom is broken, go back home can not find a 3000 salary shop, can not survive, but also contributed for more than 5 years!

By the way, I'll tell you the cold joke I saw today: people say that if you can't tell a fortune, it will get thinner and thinner, but you have to believe it. In the past, the fortune teller said that I would add a yellow robe after the age of 30, accompany with delicacies every day, and have means of transportation when I go out. I'm delivering takeout in Meituan. Oh, my God, it's so accurate.

@ Cody

Why didn't anyone mention the Pacific Ocean?

@ Chen koala

Read what the comment said; with high vision and low skill, he was right. First of all, after reading a bunch of comments, you can see that these people are not ordinary full-time or part-time employees, but managers, so your work system is not calculated on an hourly basis. Is there anything wrong with pursuing data companies? The company doesn't want to develop? Not up to the standard to complain? Do you want to get a full bonus if you don't meet the standard? Are you used to getting something for nothing? In addition, as a management group, since you have no staff to do cleaning, it is naturally that you do, this is the service industry, do not think about baristas, even if it is so noble to open their own cleaning? If you try, the facade is full of rubbish, and no matter how good your coffee is, there won't be many people coming. Go in is to learn management, and then want to stay in the natural survival of the fittest, you want to lose out, do not complain about why others do not promote you, the society is cruel.

@ Nero

Therefore, practical problems are always on the table. Most of the comments saw partners with a salary of 3,000 yuan complaining, and so was the level of store manager. Most of the time, it is not because of bitterness or tiredness, but because when the pay is not proportional to the return, the great enthusiasm will be extinguished. I saw one of the comments read: he is full of love for coffee and the company, not to mention three thousand, even if it is only 1800. Well, I would like to add a preset condition to him: if he has no savings, the family conditions are not so superior and cannot be supported, and when there is no other income except for the salary of 3,000 yuan, how long can such enthusiasm be supported by the 3,000 yuan? It is a great pity that I am such a full-time partner. So I fully understand the thoughts of those departing partners. When I say this, I am not encouraging my partner to leave, but when it comes to life and dreams, there are always people who make choices. I entered Starbucks because of my yearning and enthusiasm for coffee, took the black apron, became a regional coffee master, participated in the competition, and won the first place in Zhejiang. These are all my efforts for my dream. But because of life and reality, I parted ways with my girlfriend of almost six years a few days ago. I can only choose to leave. I don't know how long my coffee dream can last. I only know that I want to live and I have to eat.

@ Nick Ning

Recruitment coffee 6000 + ha, can you tell me I'm so short of hands?

@ Friday Cafe

Even if you leave, the company will go out of business, right? Because the core backbone of the company is still there. Why can someone else become a backbone talent while you become a bad luck bucket in the same enterprise? Why don't others think that wages and benefits are poor? Ha ~ so ah, we can only say what scenery we can see in what location.

@ Mr, Jun

I don't want to hear the nonsense that ability is proportional to salary, because the person who said it must have never worked in a coffee shop chain like Starbucks, and if you try to do it, you'll see how stupid you are. It's the skilled job that makes you a skilled job (don't argue that Starbucks' pursuit of taste unity is really not a skilled job). What you want is a direct ratio of pay to return. It is no exaggeration to say that older employees can do the work of supervisors, but they still take employees' money, and in other words, the salary of supervisors is not hundreds of higher than that of employees. I just want to say that no one is a philanthropist and no one will live with affection for the rest of his life. I just know that the first thing I need to know when I come out to work is that the profit of a cup of coffee is six times that of the raw material, and our salary is 3% of the turnover we strive to create. if you put it on you, I don't think you would have said something so high-sounding.

@ Daphne

I think everyone is misled by the word "teacher" of baristas. Baristas are just waiters at home and abroad. Many people talk about low wages, cleaning and so on. Originally, the threshold of this industry is very low, the technology is easy to be copied, and the occupation itself is not very valuable. Cleaning and serving guests are supposed to be done, just as chefs have to stay up until they are chefs before they have apprentices to help clean up. I think we should wake up and ask ourselves if we have the ability to get better treatment.

@ Wenchng

McDonald's has tried to spend 12 minutes and 13 hours a day for five days in a row. When there is not enough manpower, there is no rest for 13 days and the night turns early. If you are promoted to a manager, you will be on call. Your salary is just over three thousand. Good-bye.

@ JACK

It's funny that Starbucks also has a rule not to allow partners to talk about salary. As a part-time partner in college, I knew right away that this would always be my part time job.

Turn your eyes.

In fact, every barista needs to hold multiple positions.

I could hardly cry when I saw that.

Except for my job. I have two jobs.

@ Nobody

What barista, our Jiangsu Rdo Village, will only come to the store to clean the toilet and ask the partner to put his hand into the toilet and brush.

For their own political achievements, on weekends, food buy one get one free, buy two get one free, as long as you can sell, everything is easy to say.

COSTA earns more than Starbucks. Another point, COSTA will also adjust the salary!

@ LT

I like Starbucks, but the salary is not proportional to the pay, so I chose to leave.

@ Connietely qualified clients

Because of coffee... I've been through it for five years with a salary of 1900.

The dream is far away ~ put down the vat …

As a receptionist... Salary 4500

@ an an

As a part-time partner, you still have to correct the name of Xing Dad ~ my store manager and supervisor plus partners, all are cherubs ~ never forced scheduling, all kinds of understanding ~ my master is a super delicate boy ~ everyone will teach you step by step, partner tolerance is so high that you can't imagine ~ sell cards and sell cakes, everyone can understand each other, please don't be too envious. (accidentally laugh out loud)

@ Lamp

I wonder if these companies are skilled in making coffee? All day long, there is no coffee training in the company, there is no private study, the salary is low, have you seen how much value you have created. The heart of a diligent barista

@ Arno tsuji

Although I left my father Xing, fortunately, during my tenure, the people who took me were all awesome people, a store manager with strict management, a supervisor who strictly controlled coffee production, and a little partner with full coffee skills. I miss the busyness and daily life at that time very much, at least it used to be perfect.

@ Audrey

Starbucks on the first floor, I very much agree. Now Starbucks is obsessed with data. From the time I started, when I stood in the tiu position, the store manager told me that I must sell pastries and cards, and the most infuriating thing was to order pastry and card goals for my Tiu partners. Buy pastry cards out of your own pocket if you don't achieve your goal. A month's hard-working salary was returned to Starbucks. Sadly, some customers felt that they didn't need to sell him cakes all the time, so their partners didn't say anything. The customers complained angrily because they were sold to them, and the result was an apology for the sorry volume. Then the store manager gave the complained partner a good beating. After that, I couldn't bear to resign, and even if I didn't ask to stay, the store manager said strangely that it was impossible for you to join Starbucks in the future, all of it. Starbucks almost eroded my love of coffee.

@ Neill

From Luckin Coffee Company. Store manager salary entry to give you 8000 actually do not get 4500, do not say, store transfer up to the group manager down to partners, just like playing. If I don't tell you to be fired, I'll transfer the change zone directly. Is it worth a four-and-a-half-hour drive back and forth, eight hours a day for less than 5000 of your salary?

@ Mr, Jun

You want to earn in direct proportion to what you give, but you are overlooked by the Madonna bitch? Why don't you at least leave a message with some brains?

@ Archer

The 24-year-old said it took ten years to find the brother he likes, just like the 22-year-old girls said it took me 22 years to find the one I love.

@ Frank

In the early stage of costa, the salary is higher than that of Starbucks.. It's just that Starbucks will adjust its salary and costa won't.

@ tom

Barista? What I often hear is, hey, waiter, take this away! The most ridiculous thing is that I received a complaint, "are your coffee freshly ground?" Freshly ground with boiled water? I've never seen you make coffee like this. they're all liars! " Oh, have you ever seen the American style without water? Or shall I give you a ground coffee powder and you go and play by yourself? The most angry thing is that I was picked up by the duty manager, saying that my service attitude was not good. At that time, I smiled and said to that customer that I was sorry. This is how American classic coffee is made. If you don't like it, I'll change it for you. There is also the kind of people who say that there is no one every day. As an HR manager, you don't have to hire people. Just let me help you find people. I brought them up for you. I developed rapidly and promoted them to me. You brought them back to my mother store for training, and then told me that there was no one left. You can hire people again. I'm really going to fuck your dog b. You deserve it. No one can use it all the time! -- A senior barista from McDonald's

@ Meow

As a barista... I feel like I'm a habitual Buddhist system... It's all because of interest that I don't care about salary. Keep doing textual research and study, and the money depends on saving. It's really rare to see... Once took 10 yuan to clip seven instant noodles, and successfully survived a week.

@ Auck

The more you know about Starbucks' coffee knowledge, the more you can't help but wonder whether it's important to avenge Starbucks whether it's money or what you've learned. I think all spectators are too partial to generalize. The reason why Starbucks can make so much coffee is so deep that you can't describe it. It's just that you haven't met a really good partner yet.

@ Water bottle

Personally, I think large coffee chains such as Starbucks Pacific can only be regarded as beverage stores with low barriers to baristas, but people who roll over boutique coffee can't do it casually (but it is true that no matter what type of coffee shop baristas are multi-duty bar kitchen dessert handling service)

@ Gary three stones

There are also many people with high vision and low skill, ability = salary

@

McDonald's has no performance every day! A place where chickens are sold, you go and buy coffee with others! You take what to sell, the performance is not good every day to go out DD licking customers face to push, cake is not made of their own delicious look better who will buy your account, customers are fools?

@ D.K.yao

The lucky one. The system of store performance has data, and the leader who comes to the store to do check is definitely not for the data. You said that employees' working conditions and operational problems are basically known as soon as they look at "hygiene". Besides, the most important thing about the brand is image, so it comes back to "hygiene", which of course includes products and whether they are produced according to standards. but this item is much less than the hygiene item. Those others have data to rely on, online check is over, any instructions are given to the next level, and finally the only one who communicates with you is the store manager. If the store manager can't, then congratulations you can only rely on your own. Besides, if you want to drill coffee, don't go into this kind of brand, what level do you think you can get to when you get the fully automatic stuff done? Who will be a barista who just wants to make money?

@ floating life is like a dream

To put it simply, the salary is low, and Starbucks also likes to brainwash young employees, specializing in fooling fresh graduates

@ Jackie

Why is there no Pacific Coffee? pcc's former waiter is passing by.

@ Xuan-

Part-time Starbucks store manager is really a long story, but I have a very good master! Try my best to make more than 10 cups of Jiao Ma Xing Frappuccino on Friday Guangfa week Qingyue inventory is most annoying to me is all kinds of strange customers! You are the only one who can't imagine that you can't meet without you!

@ Qiu Ruirong-Hangzhou Zhe Jun

So I feel at ease to buy beans and cook them at home.

@ ken_yang

If you talk too much, you will cry.

@ Coffee without sugar

Forgive me for laughing when I see those people who say that the manager of the Luckin store is only 3, 000. Where are you from, Luckin?

@ Vita

Across different regions of the three major brands of KFC, costa and luckin, the management team joined the post and worked as a part-time partner.

Low salary is a big pain point. As an adult, if you can't even support yourself with the money you earn, it's hard to keep going.

If you want to earn more, you have to work hard to be promoted to the store manager, but it's hard to have any more personal time from now on. If you have a Wechat manager who will kill you at 12:00 in the morning, he will be devastated, too.

Long hours of standing work, leg and shoulder and neck injuries; irregular rest days, friends gathering is a passer-by; occasionally not very friendly personal or environment; the surface is xxxx, it is still difficult to be an honorable waiter in the heart. There are many troughs, but the simple relationship between partners, every time the performance standards, the achievements of the store, are worth remembering. And, during this period has developed a lot of good professional habits, so far proud of.

The first Starbucks message agrees very much, blindly pursuing data, letting partners sell cards, sell food, sell moon cakes, sell zongzi, sell new products, data is God, serve!

@ dai sister

M remember to catch the manhole, I read this article with a smile, at least I am a barista who can pull out swans.

@ Ink mark

Isn't hygiene and food safety a top priority in the catering industry? I really don't understand how someone who is so angry about hygiene can do this industry. If I were your boss, I would have told you to leave!

@ Light Em Up

First of all, no matter Starbucks or costa or KFC is a retail industry, it is normal to have performance pressure, can't you get tired if you have a little pressure? It is true that Starbucks' grass-roots salary is low, but 10 days of paid annual leave, commercial insurance and so on are not lower than those of an ordinary white-collar worker. To tell the truth, the grass-roots positions in the above several enterprises are all competent as a normal person, depending on what you want. If you think about this, your work will be much easier.

@ I want Gtr

I want to make coffee out of love and interest, but after arriving at Starbucks, that enthusiasm and that expectation have been slowly eroded. Now I only want to apply for resignation earlier, and the salary is really very low. To put it bluntly, it is squeezing the labor force, one person has more positions, and various roles are played. Where you need it, your partner's rest time is completely gone. I just think about the data every day, but I don't know what my partner has learned.

@ Qing, Huan

I have a good store manager and a group of friends who get along well.

@ give you half of my bread

There is a brother downstairs, I do not agree, the enterprise is to pursue performance, as a person who left duty for two years, selling cups, moon cakes, zongzi, the final indicator has arrived, the bonus at the end of the month is more than 200 points, for what, love and responsibility? When I entered the store, I was on duty for 5000 a month (the big business was good), and when I was promoted to duty, I got about 4200 a month. after all, we opened it in the school and made up for it by ourselves. Our store manager is very good, the student teacher foreign teacher quality is also very high, but still left, one after another, after all, this studio is not long. Say goodbye to that poor bonus.

@ DONI

Where are there any real baristas in today's chain stores? they are all standard processes, and the machines are fully automatically. just know how to operate the process. Of course, the rest is to do sanitation and pull data! This is how mature enterprises play. What I play is the level of process and management, not coffee.

@ My name si Sun

How to say, no matter in any company, any unit, any position, do your job well, someone will find you naturally. I always believe that gold always glows. Why complain about that? If you have time to complain, you might as well think about your own problems. You deserve to be a waitress.

Give it to people who work hard outside and never forget their original ideals and aspirations. Just don't lose your way. Come on.