Coffee review

Starbucks in the United States has once again exploded the "eviction" incident! It is not ordinary people who are in a hurry this time!

Published: 2024-09-17 Author: World Gafei
Last Updated: 2024/09/17, Professional coffee knowledge exchange more coffee bean information Please follow the coffee workshop (Wechat official account cafe_style) in a Starbucks store in Tempe, Arizona, six policemen who were drinking coffee were suddenly invited out by the Starbucks clerk because other customers felt insecure! On July 5th, the Tempe Police officers Association (Tempe Officers Association) pushed

Professional coffee knowledge exchange more coffee bean information please follow the coffee workshop (Wechat official account cafe_style)

In a Starbucks store in Tempe, Arizona, six police officers who were drinking coffee were suddenly "invited" out of the store by a Starbucks clerk because other customers "didn't feel safe".

On July 5th, the Tempe Police officers Association (Tempe Officers Association) tweeted a "boycott of Starbucks" (# Dump Starbucks), which read: "Don't thank Starbucks for asking our Tempe police to leave your organization on July 4th." Some of the policemen are veterans fighting for this country! "

The police were "driven" because other guests "didn't feel safe".

According to Foss News, six police officers came to Starbucks for coffee before they were on duty on the 4th. Not long after, however, a shop assistant came up to them and told them that because of their presence, a customer "felt insecure" and asked the six police officers to leave the customer's sight or leave Starbucks.

In response to their experience, the Tempe Police officers Association sent five tweets denouncing Starbucks on Twitter. The Tempe Police Association angrily denounced the request as offensive, but they also knew it was not Starbucks' corporate policy, so they would still talk to Starbucks about the matter.

"this treatment of public safety staff is extremely frustrating. Although the shop assistant is very polite, it is offensive to make such a request. Unfortunately, this treatment has become too common in 2019. " The association tweeted.

The Tempe Police Union revealed that the six policemen were all veterans, one of whom was a regular customer of Starbucks, and the barista knew him. However, not long after the police ordered the coffee and paid for it, they were asked by the barista to stay out of sight of the customers, and the police did not want to make trouble and walked out of the store.

Starbucks then apologized for any possible misunderstanding or misconduct and apologized to the Tempe Police Department. "We deeply respect the Tempe police and their service to the community," Starbucks spokesman Reggie Borges said on Saturday, according to the Arizona Republic. We have contacted the Tempe Police Department and the Tempe Police officers Association in order to better understand what happened and apologize. We hope everyone can feel the warm hospitality in our coffee shop. The situation described in this incident is not what we want customers to feel in our store. "

On behalf of Starbucks, Williams (Rossann Williams), executive vice president of Starbucks, said in a statement, "I sincerely apologize to everyone. When these police officers enter the store and customers express concern about their existence, employees should still welcome and receive them." But on the contrary, the store makes the police feel unwelcome and disrespected, which is totally unacceptable. "

However, Starbucks has not commented on whether the employees concerned have been subject to disciplinary action. It is not clear whether the barista will be punished.

The incident has sparked a heated debate on social media.

Some netizens expressed sympathy for what happened to the police and expressed doubts about customers who felt "insecure" because of the existence of the police.

"if the police around you make you feel insecure, (unless) you are a criminal."

Some netizens also think that the police should reflect on why they make citizens feel so uneasy, instead of carrying out these boycotts.

"maybe people should ask them why American citizens feel more and more uncomfortable when the police show up. What are they doing? I have never heard of firefighters and paramedics being denied services. "

Another netizen found out that the Arizona police officer had a work problem: "before, the Arizona police officer almost killed a pregnant woman only because her daughter inadvertently took the goods from the store." "We felt insecure when the police were around us."

Of course, some netizens expressed disdain for the "boycott of Starbucks".

"those of you who wanted to boycott Starbucks because the police were asked to leave were silent when two black men were arrested for waiting at Starbucks. "

In fact, Starbucks is not the first time that "eviction" has occurred.

According to previous media reports, in April 2018, a clerk at a Starbucks in Philadelphia called the police to arrest two innocent black customers. At the time, Philadelphia police chief Richard Ross said the Starbucks clerk reported to the police that two blacks broke into the store and asked to use the bathroom, but were refused because they did not buy anything. The two later refused to leave.

After investigation, two black men were released for "insufficient criminal evidence". Subsequently, Kevin Johnson, CEO of Starbucks (CEO) of the United States, apologized for the incident, saying that the shop assistant called the police to arrest two innocent black customers "reprehensible". Then, on May 29th, 2018, more than 8000 Starbucks stores in the United States were closed for half a day to conduct anti-racial discrimination training for about 175000 employees.

Starbucks later made it clear in a letter to employees that "anyone who enters our store, including terraces, cafes and bathrooms, should be treated as customers, regardless of whether they spend it or not."

However, this wave of operations to "drive away" other customers in response to the requirements of some customers is really inexplicable. In fact, this can happen in any cafe. When some customers become resistant to other customers for a variety of reasons, the general result is "others go" or "go on their own". But if the clerk is asked to come forward to "drive away" other customers, I wonder how other partners working in the coffee shop will react.

END

0