How to run a cafe?

It is simple to open a cafe of your own, but operation and management affect development. In a sense, it not only contains employees, but also alienates guests. A good cafe should have the ability and method to solve the problem in operation and management:

" I don't want you to give me a warm reception, but you should at least greet me!"

Now many customers understand how hard it is for employees in the cafe service industry, and sometimes they forget to smile. But what they can't accept is that when they are not busy, employees only talk to themselves, customers look at the store door for a long time, and no one greets him. Their choice is often to leave.

"Don't ask me what I want to drink. Because I don't know."

The café 's products are dazzling, and customers are dazzled. Choosing what to drink is difficult. Ask the customer what to drink, rather than introduce him to our specialty products. Let's all save some precious time.

"Please don't wait until I get my drink to realize I'm wrong."

The customer chooses what he expects from dozens of drinks, and when he gets it, he finds that it is not what he wants. A little mistake is the reason why the customer no longer comes. Form a good habit of repeating after a single point, and make a line of defense for mistakes.

"Please don't tell me there isn't any more when I've been waiting for a long time."

This is a tragedy indeed. Just pay attention and check the inventory carefully. Timely notification when the material is running out can prevent this from happening.

"If you know what I drink, come with your friends next time. I'll have a lot of face."

Being called by the clerk and knowing what you need to drink, you are really popular.

"When something goes wrong, I don't want compensation, I want attitude..."

If you spill a drink, apologize in advance. Everyone knows how to change drinks, and the attitude of apology determines whether the customer's unhappiness can be eliminated.

"It's torture waiting in line for drinks at your house. Please sweep the floor in front of your door."

Many coffee shops are busy, customers like your coffee, often waiting in line. Therefore, customers should also have a good environment in the queue. Don't let the trash crowd out your "god."

Say hello as you go, like old friends. Even if I fall in love with the taste of other shops, I will remember to visit you often."

Business is like that. We can't stop consumers from being curious about new things. But for old friends, there are always good times to remember. Strong friendship, how can you be afraid that he will forget you?

Summary: In today's class of barista entrepreneurship class, there are students from Guizhou who have opened coffee shops to start businesses, and students who are about to open coffee shops in Chongqing. After the promotion and explanation of the course, they all feel that opening a coffee shop is not a simple and comfortable thing. There are many aspects to prepare. How to run a coffee shop in the true sense!