Ten things to be aware of before opening a coffee shop

1. Operators need to be hands-on.

Did you wipe the table? Have you washed the dishes? Is the waiter in place? Do long-standing and difficult customers get priority care? Do you keep busy at all times? Is it possible to work 12 hours a day, 7 days a week? Unless you hire a professional manager, you must manage every detail in the cafe. Only by doing every little thing well can you set an example for your employees and ensure that the coffee shop operates in an orderly manner and that sudden problems can be solved in a timely manner.

two。 Establish and improve rules and regulations and manage your employees well

From establishing a salary system, to making a work plan, and then to doing a good job in accounting, opening a coffee shop also requires a lot of written work. Unless your system is perfect enough, you will encounter a lot of unknown problems.

3. Do a good job of market research for different products

Today's consumers are not so easy to fool, they know exactly what they want. Simply put, don't sell products that you can't control and customers can't accept. Also, be sure to realize the importance of product taste. You must spend enough time drilling in the kitchen to study every recipe carefully. Nowadays, many novices always fall into a kind of misunderstanding when they get started. They think that as long as the decoration is good enough and the style is high-end enough, they can attract more customers. If you really think so, then failure is not far from you.

4. It's really hard to deal with suppliers.

Your supplier won't come uninvited. You need to use skills to deal with them. Sometimes if you don't deal with them, they will disappear in an instant and no longer contact you. At this point, you must come up with a solution to resolve this awkward situation. If it is not solved properly, you may not be able to provide customers with the product they want because of the lack of a certain raw material, resulting in a reduction in profits (which is already very low.) .

5. You must adhere to the on-site inspector every day.

Opening a coffee shop is really tiring. You must go to your coffee shop to check your work every day. Sometimes tiredness makes you question your original intentions. You have to stick to it at this time.

6. You no longer have a lot of free time to do what you want.

Because you have to work in a coffee shop every day, your free time is forced to be compressed. This means that you no longer have time to have afternoon tea with your friends, no holidays, and basically no free time of your own. If you rarely have a day off, the best you can do is stay at home and get a good night's sleep or get ready for tomorrow's work.

7. It is difficult to hire the right employees, but it is even more difficult to hire good ones.

Cooks and waiters are not good jobs, because no matter what you do, the salary will not be very high. Most young people nowadays don't want to get involved in the catering industry, so as a coffee shop operator, hiring staff is a big problem for you. Even if you succeed in finding the right person, it's not easy to keep them, and it's even harder to find really good employees and build long-term relationships. Most part-time employees don't work very hard, and it's not realistic to find a full-time employee. Therefore, in the coffee shop, it has become common for employees not to arrive on time, arrive late and leave early. So, if you really can't find the right person, you can only take the rest of the job into your arms. Don't forget, customers don't care whether you are understaffed or not. they only care about the quality of the food and the taste of the coffee, as well as whether the meal will be ready in time.

8. Motivate employees all the time, although it is difficult to do so.

As with hiring employees, it is also very difficult to motivate them. You think you have to listen to you because you're the boss? It's not that simple. If your employees are in a bad mood or depressed, you must help them boost their morale and let them fight side by side with you. Although it is difficult to do, it is definitely the key to your success.

9. Treat "special" customers correctly

Just like any other business, you will often meet some special customers. These customers will ask tricky questions, they may not make any sense, but they are your God. So learning how to treat these customers correctly is a lesson you must learn.

10. There are a lot of things to worry about.

As a coffee shop operator, you must always consider any trouble you may encounter. They may occur in the daily operation of the coffee shop, in the process of managing the staff in the store, in the process of bargaining with suppliers, in the process of dealing with all kinds of social media, in the process of experimenting with new products, in the process of maintaining employee productivity, and in the process of paying rent. Remember, there is no end to what you have to worry about. You need to keep a cool head and make the right judgment at the right time.