Coffee training on how to be a good bar supervisor in a cafe
First of all, as a bar manager, its requirements are relatively strict!
The most basic duties of the bar manager:
Actively cooperate with the manager to control the quality of products and save raw materials.
(2) direct the operation of the bar staff and do a good job of coordination.
(3) manufacture and inspection of finished products according to requirements and standards.
4 the internal working environment and hardware facilities of the bar, the cleaning, maintenance and control of the equipment.
5 responsible for raw material investigation and acceptance.
6 to be responsible for the material storage of the bar to ensure the normal operation.
7 the marking and positioning of the items inside the bar.
8 be responsible for the training of team members.
9 be responsible for the management of team quality records.
The above 9 items must be memorized and used flexibly to achieve the operation of the whole bar! But in my personal opinion,
In the coffee training course, the bar supervisor must understand the following 20 points:
1 you must have strong technical skills and sufficient management skills, otherwise no junior will listen to you, so while you are qualified for this position, practice the ability to convince the following people to convince you. This is very important!
2 Cooperation: absolutely obey the arrangement of the store manager and convey the above meaning in time, so that the following people will know the tasks assigned above at the first time, this is the next step, the embodiment of common advance and retreat, and learn to cooperate with the words and deeds of the store manager. Supplement what is missing, as well as cooperation with various departments, so it is not so simple to cooperate with words, it requires you to have enough patience, confidence, determination and determination. Therefore, do not underestimate the fundamental meaning of cooperation!
3 self-confidence: believe in your own ability. when no one thinks you can, you must first affirm yourself. only if you have confidence in yourself, others will have confidence in you. If I ask two of them, which one of you can lead the class, if only one of them bravely says, "I can!" I will never use that without self-confidence, because even he does not dare to identify with his own ability, how dare I use you? Remember: "if you have confidence, you may not succeed, but without confidence you will not succeed"!
4 key points: when you encounter problems, you should grasp the key points, hit the nail on the head, and don't do anything meaningless. if what you lack is technology, then the focus is not technical training, and what you lack is management. Why not ask others for advice? For example, if you are asked to arrange work for your boys, but you do it yourself, you will miss the point at all, and you will not get the recognition above!
5 reason: things have cause and effect, do not be fooled by the surface, maybe what you see is false, so what you have is not only the ability to think about problems, but also the ability to be a detective, find out the cause of something, and then make a decision. don't jump to conclusions, which is a must as a bar manager!
6 observation: to observe every little brother you bring, know their every move, and judge what this person is thinking and what he wants to do from his every move. But this kind of observation must be complicated and confusing, innuendo, not positive observation, from time to time, there seems to be nothing, so that he does not have any discovery, to achieve such an ability, you will have the qualification to lead a younger brother!
7 Test: a person's moral character is an important factor in whether he can be qualified for a certain position, so I ask you to try your best to test whether their ability is enough or not, so as not to bring out a little brother with no moral character to tarnish your reputation!
8 training: the training of the next generation is very important. Only by training your own confidants can you relax yourself. Very simply, if you spend a month training a person who knows how to cut fruit plates, then, if you don't want to cut or are too busy, you can let him cut. If you don't have training, you have to keep cutting. No one will care if you are busy or not busy. But the next generation of training should also be cautious, must be all-round training-both political and political integrity! This article is shared from Chongqing Brista Coffee West Point training School.
9 convincing people with morality: no matter what means you use to win the recognition of others, we should speak with facts and convince people with morality. Your own character must first take root in the hearts of others, and when others mention you with an air of great admiration, that's when you succeed!
10 calm in case of trouble: as a bar manager, you must be calm and you are the bellwether. If you panic, it will be a mess below. So, anyone can be in chaos, you must not be in chaos. When things come, analyze the consequences, find a reasonable solution, and then distribute the work reasonably. Things will be solved soon!
11 prefer to be silent: when others criticize you, you would rather be silent than meet with others with knives and guns. This is the quickest way to avoid the edge of others. If you make a little observation, you will find that when others are dissatisfied with what you have done, when he is talking about what you are doing, if you explain or refute for yourself, you will find that the other person is more excited as if you have grasped a lifesaver. This is because you have angered him. On the other hand, if you prefer to be silent, then he will have nothing to say after he has finished, and he will not repeat what you have done, so that he will feel himself nagging! So, when others criticize you, learn to be silent!
12 timely repentance: every boss does not like people who do not change after repeated teachings, but there will be many bosses who will like subordinates who repent in time. Smart bosses encounter smart subordinates, often so far, save face to each other, and never pierce this layer of paper, so, when your boss says a meaningful word to you in the finishing touch, you must repent in time!
13 take into account the overall situation: everything should take into account the overall situation, especially as a deputy, because you are not alone, there are a group of brothers loyal to you, and the director of the bar who thinks about everything for you, so you must not be brave for a moment!
14 act according to your ability: no matter when you know your weight, no matter how fierce a little tiger is, you can't amuse a big bad wolf, so be good, act according to your ability, and do what you should do!
15 the way of square circle: to be a man and do things should be square and round, the square should be round, it should not be generalized, the principle of people must be square, but there is no need to argue with others, that is, to be round, to be able to really understand the way of square circle, you will be in control of your own destiny!
16 adhere to principles: if a person does not have his own principles, he will never become a superior man. he must have the principles of being a man and doing things. He must never drift with the tide and do anything. As long as he keeps his own principles, everything else can be forgiven!
17 dare to delegate power: when you are very capable, do not do everything by yourself. in this way, you will not only be very tired, but also unable to teach others, so learn not to give the right to the person you trust, and believe that he will handle it very well. in addition, it is also a good opportunity for him to exercise, but also a good way for you to train the next generation, remember, once delegated power, do not easily intervene, give him the opportunity to give full play!
18 reasonable arrangement: as long as the work can be reasonably arranged to the following people, no matter how busy, can be skillful, put everyone in an appropriate position, so that people can make the best of their talents, so that they can definitely double their ease!
19. Fiery eyes, control the overall situation: when you stand at the bar, no matter where you are, every little brother below should have a panoramic view, no matter what they are doing, they will never escape their own eyes, they will often find that they see me in the fruit cutting plate. I secretly lean on one side, but I can find out why, when you stand from the point of view of your deputy or bar director, your responsibility is not to do good by yourself. And want every little brother to do a good job, this is to control the overall situation!
Don't blame others for your meddling, sit still and think about yourself!
This is the last one. Don't talk about the length of others when you have nothing to do. Always reflect on your own mistakes! Cherish what you have now, forget what you don't belong to yourself, and you can always be happy if you are content.
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