Detailed rules of preparation before opening the shop

Our shop on duty workflow

1 ) Put on your work clothes and hat

2) Clean up your appearance 1 ) Check personal hygiene and keep your face clean 2 ) Do not wear long hair over your shoulders 3 ) Cut your nails short and do not apply nail polish

3. Wear accessories 1 ) Do not wear exaggerated accessories during working hours.

4 Check your smile 1 ) To have a good mental outlook at work, smiling is the most important thing. Tip: Adjust your emotions and prepare for work

5 Arrive at work in advance 1 ) Arrive at work 15 minutes in advance 2 ) Accept the assignment of the store manager

Detailed rules of preparation before opening

1 ) Prepare fruit, coffee, rice, steak, etc. according to business needs

② Clean the workbench 1 ) Wipe the workbench with a damp cloth, and then dry it with a dry cloth to ensure that it is clean, tidy, dust-free and free of water.

3. Place all kinds of utensils 1 ) Complete utensils and orderly storage of all kinds of raw material tanks 2 ) Clean utensils without damage

④ Clean and check the facilities in the store 1 ) All electrical appliances should work normally 2 ) There is no accumulated water and dirt in the freezer, and the appearance is bright

Details of work after opening

Greet customers 1 ) When passers-by outside the store are watching, they should smile kindly and ask: "Hello" 2 ) When customers enter the door, they should politely say "Hello, welcome."

2 Recommended products Customer Q & A Clean countertops 1 ) The waiter should say to the customer "Welcome, what would you like to drink" and make recommendations to the customer. When the customer is unable to determine the drink, take the initiative to guide "Would you like to drink coffee, juice or ice cream?"

② Customers order various utensils 1 ) After the customer orders, the waiter should immediately repeat the name of the drink ordered and ask if it is correct. 2 ) After the waiter bills, he hands it to the employee for allocation, and says to the customer,"Please wait a moment, we will allocate it for you right away." ? 3 ) After ordering? Do you need to ask the customer,"Please wait a minute?" Have we placed an order for you? If you have other needs, you can press the desktop button to call "

4. After making, hand over to customers for cleaning and inspection of in-store facilities. 1 ) After making drinks or snacks, hand them over to customers and remind them of precautions such as "careful with hot drinks". 2 ) Send the customer away and say to the customer,"Please take care, welcome to visit next time."