What's it like to open a coffee shop? let's see what it takes to open a coffee shop.
Prince Wen
It is often said that the dream of life is to open a coffee shop (florist, cake shop, bookstore, flower growing), basking in the afternoon sun and playing soft music, and every guest coming in is a story. Wait, these.
So if this dream is really realized, what kind of experience is it?
Is it really as beautiful as you think it is?
Let me tell you a practical story about how complicated and trivial it is to open a coffee shop.
Because of my career, I have prepared a lot of coffee shops and, of course, closed many shops.
I may be using the mentality of the master to preach, really according to their own actual situation.
Too many friends around them, because of their yearning and thinking that someone has the resources, went to open a shop. as a result, not a few people lost their houses and cars.
You know, a coffee shop can never operate without millions of dollars. Young friends should still be cautious. Tuhao and the second generation can do as they please.
Many people say that they are too scared to start a business, but they just write it in detail. In fact, it's okay to do it step by step, especially when driven by the desire to make money.
~ this article is too long to read. It is understandable. After reading it, you can try to open one.
I. preparatory stage
The so-called pre-opening preparation. It is divided into three parts:
Section 1 requirements for site selection
Section II handling of licenses during the preparation of the store
Section III preparations for opening a store
Section 1 requirements for site selection
Shop saleable area: xx square meters apportion area: xx square meters, outer pendulum area (whether the outer pendulum needs to be certified by the urban management department): xx square meters.
Net height of the shop: X meters.
Shop door width: X meters, shop window: X meters.
Shop lease period: 5-8 years shop rent-free period: three months (try to fight for at least 50 days)
Shop supporting facilities: (provided by the owner)
1. Power supply: provide power above 20KW, three-phase four-wire power: 380V, 220V, 50HZ, 150KW, the cable needs to be connected to the designated location in the coffee shop by the owner.
2. Water supply: provide a 2.5-inch intake pipe to the designated location in the coffee shop.
3. Air conditioning: provide existing central air conditioning system. (cooling capacity: X calorie / tank; pipe cold water: 5-7 ℃). It is necessary to specify the charging standard of air conditioning fee.
4. Fire control: provide the existing fire control system and issue the acceptance certificate of the fire department.
6. Environmental protection: provide drainage pipes to assist in the inspection of relevant departments.
7. Parking spaces: provide a certain number of temporary parking spaces free of charge.
8. Telephone: provide 2 DDD telephone lines.
9. Signboards: provide advertising signboard space (including facade, interior of the building and conspicuous part of the square, as far as possible).
10. Load bearing: provide proof of floor load bearing (greater than 400kg/ proof).
11. Other: bathroom guidelines.
12. Coordinate the relationship between households and merchants and assist in handling all kinds of certificates.
13. Details of various charges (rent, management fee, water and electricity charges, etc.)
Section II handling of licenses during the preparation of the store
I. certificates related to engineering construction
1. Fire related (local fire station fire detachment) more than 400 square meters in Guangdong must apply for a fire certificate.
● interior blueprints, ceiling blueprints, circuit blueprints, air-conditioning design blueprints (usually provided by fire construction units)
● shall submit the application to the fire station of the district where the project is located for examination and approval after the completion of the project, and issue the acceptance report or fire control opinion after approval (building fire protection design fire prevention audit submission / building engineering fire control acceptance submission)
The ● fire protection license is generally handled by the fire protection engineer.
2. Outdoor advertisement release license (cityscape management department)
● facade / signboard advertisement.
● needs to prepare facade / signboard advertisement effect drawing (must be consistent with the original building), application form, geographical location map, and apply to the local city appearance management department.
● is usually handled by construction units that do outdoor advertising.
3. Road occupation procedures (Urban Council Road occupation Office)
● construction / parking occupation, engineering waste disposal procedures, access road occupation procedures
4. Environmental Protection permit (Environmental Protection Bureau)
● oil isolation / sewerage / smoke exhaust / noise prevention procedures.
● prepares floor plans, kitchen drawings (especially sewers), application forms, copies of housing rental contracts and geographical location maps, and goes to the local environmental protection bureau to fill in the application form, which will be examined and approved after the completion of the project.
● is usually handled by the construction unit that makes the kitchen smoke exhaust equipment.
5. Facade construction and soil treatment (Environmental Sanitation Bureau)
II. Certificates related to business
1. There is no need for bank capital verification (designated bank in the district) to apply for an individual industrial and commercial license.
● entrusts a lawyer to deal with the formalities, and puts the funds into the general account, and the capital verification procedures are completed a week later.
2. Health permit (Health and epidemic Prevention Station)
● needs to prepare house rental contract, location map, kitchen design drawing, equipment details, hygiene system, disinfection system, organizational structure, interior decoration map, legal representative ID card (I do not know whether Shenzhen needs to provide temporary residence permit), family planning certificate if married; go to the local (district) health and epidemic prevention station or health bureau to fill in the application form Employees' physical examination and health certificate (both legal representatives and employees need to apply) the use of health certificate is subject to regional restrictions, so it must be handled locally.
The legal representative of ● will attend the relevant training.
● shop floor plan (kitchen location map)
● can apply for temporary health license.
3. Business license (Department of Industry and Commerce of Administrative Hall)
● first carries on the enterprise name approval.
● receives the application form from the department for industry and commerce and prepares the materials in accordance with the procedures stated in the application form. Generally, it is necessary to prepare the housing lease contract, health permit, housing planning certificate, land use certificate, legal person ID card and official seal (not if the municipal legal person investment has a true personal investment seal).
● can handle individual industrial and commercial households / limited liability companies according to the needs, and the business items should at least include: hot and cold drinks for sale.
4. The handling of the company's official seal (the seal engraving unit designated by the District Public Security Bureau, see the need to handle it)
● needs a copy of its business license.
5. Organization code certificate (need to be handled by the department for industry and commerce)
● generally requires a copy of legal person ID card, business license, house rental contract, legal person seal, unit seal, tax registration certificate, business license.
6. Tax registration certificate (local tax office in the area where it is located)
● holds a business license and goes to the local tax bureau to apply for a tax registration certificate to purchase invoices.
● generally needs to prepare housing rental contract (stamp duty), copy of legal person ID card, business license, organization code certificate.
7. Open a basic account of the company (bank)
● brings the template of the company's business license, legal person ID card, tax registration certificate, account opening permit, financial seal and legal person seal in the district.
III. Handling of other formalities
1. Related procedures for the opening ceremony (city appearance management department, comprehensive law enforcement department)
2. All kinds of certificates and licenses needed locally.
Note:
1. At present, there are administrative certification halls for convenient services in various cities, and various application formalities can be handled through the service windows of various functional departments.
2. All kinds of documents to be prepared during the certification period are (partial)
● legal representative ID card and photocopy and photo.
ID card and photocopy of ● other investors.
The ID card and photocopy and photo of the ● handler.
● house rental contract and invoice and photocopy.
● the articles of association with the official seal of the company.
Copy of ● house property certificate (affixed with the official seal of the property right unit)
● house plan (affixed with the official seal of a qualified designer)
● facade / signboard advertisement effect picture.
● official seal.
Section III preparations for opening a store (time limit is the maximum standard)
The following table reverses the opening preparation work in four stages according to the 85-day store opening preparation period, in which the "time limit for completion" means that the task must be completed before the scheduled opening date XX.
Store design, entry preparation, license processing, start-up stage
Signing of house lease contract-investor (90 days in advance)
Design for shop layout design (about 6 days)-investor / design unit (85 days in advance)
Shop staff customization-investor / store manager (85 days in advance)
Shop design confirmed (about 5 days)-investor / designer (80 days in advance)
Shop construction system drawing confirmed (about 3 days)-investor / designer / construction unit (80 days in advance)
The investor / construction unit who carries out various construction and operation licenses at the same time with the project (80 days in advance)
Full recruitment-investor / store manager (80 days in advance)
Shop facade design confirmed (about 3 days)-investor / design unit (78 days in advance)
Shop decoration project budget, project contracting and bidding (about 3 days)-investors (78 days in advance)
Fire protection approval-investor / construction unit (75 days in advance)
Determination of construction plan of air conditioning project-investor / construction unit (70 days in advance)
Application and approval for construction permit procedures immediately after the plane layout is determined-investor / construction unit (70 days in advance)
Construction entry, release-investor / designer / construction unit (70 days in advance)
Dormitory rental purchasing staff dormitory appliances-store manager (65 days in advance)
Organize and hold the first coordination meeting to handle the license and other related matters-investor / store manager / designer (60 days in advance)
All staff start training-trainer / store manager (55 days in advance)
II. Work tasks of the main body of the project in the construction stage
Air conditioning installation construction (about 8 days)-construction unit (60 days in advance)
Fire protection system construction (about 8 days)-construction unit (60 days in advance)
Application for installation of telephone and cable TV)-store manager (50 days in advance)
Wireless network installation application-store manager (50 days in advance)
The second coordination meeting, each department communicates with the construction unit on the responsible area-investor / store manager (40 days in advance)
Sofa began to set the number, and began to make-supplier, store manager (40 days in advance)
Table and chair size and location case, determine equipment-shop manager / construction unit (40 days in advance)
Develop furniture-investor / store manager (40 days in advance)
Project capping phase about 20 days system capping-construction unit (30 days in advance)
Bar equipment, outfield supplies, contract making-investor / store manager (30 days in advance)
III. Equipment / facilities purchase and installation phase
Determine the raw materials needed before opening-bar manager\ supplier\ investor\ store manager (20 days in advance)
Bar equipment, outfield supplies, groceries-investor / store manager (15 days in advance)
Sign the store cleaning contract-investor / store manager (13 days in advance)
Store cashier system installation and commissioning setup\ cashier operation on the machine-store manager / finance / cashier / system provider (12 days in advance)
Buy in-store appliances-investor / manager (12 days in advance)
Organize all staff meetings (progress bulletins) to boost morale and work arrangements)-investors / staff (10 days in advance)
Opening plan (publicity and promotion combination inside and outside the store, arrangement of Taiwan card poster design, complimentary ticket printing, etc.)-investor / store manager (10 days in advance)
Air conditioning system installation completed, preliminary acceptance-investor / store manager / construction unit (10 days in advance)
Store-specific membership cards / coupons and other printed matter purchase-investor / manager / finance / logistics (10 days in advance)
Employees go to the health and epidemic prevention station to have a physical examination and apply for a health certificate-all employees (9 days in advance)
Organize the third coordination meeting of the relevant personnel to arrange the final acceptance of the project-investor / store manager / construction unit / head of each department in the store (9 days in advance)
Purchase kitchen, bar groceries-Bar Manager / Purchasing (8 days in advance)
IV. Acceptance and pre-opening stage
Comprehensive cleaning-cleaning all (8 days in advance)
Seasoning, frozen goods arrival, acceptance-bar manager / purchase (8 days in advance)
Fire engineering, acceptance-investor / store manager / construction unit / management department (7 days in advance)
Complete completion of the project-investor / store manager / construction unit / management department (7 days in advance)
Purchasing staff meal materials, after the kitchen staff meal-store manager (7 days in advance)
Project acceptance-investor / store manager / construction unit / management department (7 days in advance)
Contact the etiquette company to confirm the opening ceremony plan (procedures, gifts, invitation list and the distribution of invitations, etc.).
Application procedures for managing the appearance of the opening ceremony-investor / store manager (7 days in advance)
Install water dispenser, ice maker-investor / store manager (6 days in advance)
Coffee table stone and table foot to or install-investor / store manager (6 days in advance)
Sofa arrival-investor / store manager (6 days in advance)
Porcelain arrival-investor / store manager (6 days in advance)
Buy store decorations, layout-investor / manager (5 days in advance)
Access to tableware-investor / store manager (4 days in advance)
After the completion of the shop project, all the sites will be withdrawn-investor / store manager / construction unit (3 days in advance)
Employees officially change to work-investor / store manager (2 days in advance)
Confirm the opening banquet list-investor / store manager (2 days in advance)
Final preparation and internal trial operation of the opening day and opening ceremony simulation (ceremony procedures, speeches, ribbon cutting preparation)-investor / store manager (1 day in advance)
Do you still have the patience to see here?
It's up to you. If you can keep watching, you can open one.
How are the preparations going to be here? It's not over yet, because the materials and equipment of each department have not been completed yet.
Bar preparation
Concept:
Refers to the scope of preparation work that should be made at the bar desk after the completion of the decoration and before the trial operation or opening of the new store, including the arrangement of appliances and materials, the purchase order of appliances and materials, cleaning and hygiene, product testing, personnel arrangements, etc. (the situation of each store is not consistent, especially when the personnel enter the room early, they should make good arrangements.)
Program:
1. When you arrive at the new store, report to the preparatory manager first, and ask for instructions on "schedule" and preparation work.
2. According to the instructions of the preparation manager, and according to the actual situation, negotiate with the head chef and outfield ministers (organizers) to classify them according to the types of shopping, make purchase orders, avoid historical omissions, buy more, and so on.
3. Generally tidy up and clean the bar (take the time to play your own consciousness).
4. after the wind is returned, the equipment and materials should be properly kept at the bar and other places for safety. You need to ask the preparation manager.
5. Thoroughly clean the whole store
6. Equipment and materials shall be put back into place.
7, the production test, prepare for all trial business, as the last inspection procedure, for the key important, should carefully check all materials, equipment are in place, (the preparation manager to give arrangements, usually one day before the trial business.)
8. personnel arrangement for the day before trial operation (usually arranged by the preparatory store manager). Due to the close to the opening, the preparation manager has many things to do, so pay attention to the request for the preparation manager (pay attention to euphemism). The preparation manager will decide whether the shift is arranged by the bar manager or by the whole (her) herself. in addition, as the bar manager, the formula can not be careless, to arrange the "itinerary" of the two foremen and other personnel, should stay in the store the next day In order to wait for help, I should also get up early to prevent emergencies, in order to deal with, it is recommended to go to work one or two days before (morning, evening shift), pay more attention to whether there is any abnormal situation, in order to make adjustments.
Note:
1. According to the actual situation, if any personnel enter the field first, personnel arrangements should be made at the same time.
2. Adjust the actual situation according to the arrangement of the preparatory manager.
3. Ask for more instructions from the preparation manager, but don't know how to ask (remember
4. The above procedures are for reference only.
Design of coffee table (for reference only)
The width of the base of the coffee table is 21cm, in which the inside and outside ratio of the furnace is 1:2, the width is not narrower than 23cm, the length is 100cm, the height of the coffee table is 85cm, the width of marble is 40cm, the hole of the upper seat is 3cm, and the diameter of the furnace hole is 2.5cm.
Bar preparation process
(I) procedures for preparation
The first day: morning: looking for market appliances, grasp the price of local goods, the markets are: the largest local supermarket, hardware and electrical appliances, equipment procurement market, and to understand the terrain; in the afternoon: determine the moderate price market to purchase appliances and appliances (to the kitchen utensils market), and send a foreman to the supermarket to buy seasonings, and take time to collect points in the opposite compartment to find a suitable full-time partner.
The second day: purchase spices and replenish unpurchased appliances. Morning: find the market or contact by telephone, arrange for the foreman to buy back the unpurchased equipment; in the afternoon: identify the supplier, observe the items we need, and negotiate the most suitable price.
The third day: clean the bar, check the water and electricity, be familiar with the water meter in our shop, understand the specific setting of the water power switch and fire hydrant, and determine whether there is water and the correct placement of the things in it.
The fourth day: install and debug the bar equipment; carefully check the hygiene of the bar, install and debug the bar equipment. In the morning: arrange for the bar clerk to clean it carefully, the foreman is responsible for coordinating the arrangement, and the supervisor an plans to install electrical appliances (such as water boilers, refrigerators, etc.). Afternoon: put the goods and materials at the bar and try out the installed equipment to see if it can work properly. (note: the maintenance card of the equipment manual will be handed in to the office in time.)
The fifth day: materials in place, production of semi-finished products in the morning delivery (such as: ice cream, square bags.). Afternoon: all the bar staff enter the counter to try to make semi-finished products.
(2) contents of preparations
1. Purchase appliances and materials
2. Personnel check and training
3. The planning and placement of the bar
(3) points for attention in preparation
1. Purchase of materials and distribution of work, coordination and cooperation of personnel, and pay attention to staff morale and discipline during the preparation period.
2. Pay attention to check the project, whether there are any omissions and whether the electrical equipment can operate normally, remedy and adjust in time.
3. Pay attention to the installation of the water circuit in the bar, and understand the water, electricity and switch position in the store.
4. Work inspection and follow-up in the later stage.
5. Before testing the beverage, prepare the material and check the personnel, and make the final examination.
Outfield preparation process
The first day: arrange an hour's rest at noon and drive everyone to get to know each other. After arriving at the store, first briefly familiarize yourself with the environment (to facilitate the arrangement of the foreman's work), and record several work cabinets and boxes (used to calculate the number of pepper bottles and other appliances) to observe the hygiene conditions in the venue and dormitory.
Task: arrange the outfield foreman to cooperate with the cadres of other departments, and make a general arrangement of the site. Clean the dormitory. The supervisor strives to buy back the outfield shopping within one day (the key point is that the cleaning tools must be ready so that the staff can come in and clean up. Post the recruitment well, and there will be applicants and receptions at any time. Responsible for the acquisition and placement of utensils. Dormitory sanitation is complete. The dormitory should be clean and complete (garbage cans, garbage bags, water bins, mops, chairs, etc.). There is no big rubbish in the store. Make sure that the outfield items are fully purchased. There is no white ash on the floor, and there are no stains in the bathroom.
The next day: make an order for the items that were not bought the day before, please buy them on your behalf. Lead the whole outfield to do another day of hygiene, continue the previous day's hygiene, and strengthen the floor cleaning. Wax the sofa before entering the arena. And arrange an hour and a half of training in the afternoon.
Task: the general sanitary condition of the store is good. The floor should be thoroughly cleaned. People are not allowed to walk on the floor five to eight hours after waxing. The first time waxing is best to apply hard wax, find a professional to do, the effect is good and easy to protect. During the training, it is important to note that the personnel come from different stores and the service is unified. Cadres should do more to boost the morale of the personnel, and cleaning is relatively hard.
The third day: the sofa enters the market to clean the dust in the sofa by slapping. The outfield cadres should make up the table number and tell the waiter to keep it in mind. The company delivers the goods and arranges two people to help order the goods, and the others clean up as usual. If the outfield equipment should be used, the supervisor must register the quantity in order to check with the logistics.
Task: the equipment used must register the quantity and check the quality. It must be cleaned and sterilized before use, and the kettle should be soaked with lemonade for a few hours. The gap between knives and forks should be cleaned carefully. Take inventory every day before opening to avoid loss caused by chaos in the store. Ask the manager about the price of the meal plate. Post a sample first.
Day 4: clean up within the specified time. Stick the menu and pay attention to the neatness of the price tag. Put the utensils out of the collar. Toilet paper, air freshener and other store items are all put away in the toilet. Line up the shift. Inform the staff to clock in tomorrow. Ask the store manager about the matters needing attention in the evening drink test and convey it in time.
Task: check the employees' familiarity with the station number and record the price in the shortest possible time. Ask the store manager about the requirements for issuing VIP cards / box consumption / per capita consumption / opening discount, etc.
Day 5: pay attention to the preparation: the personnel during the preparation period are relatively hard, so we should pay more attention to them. Pay more attention to the sanitary details of the outfield, help check the engineering problems and report them in time. Ask the manager more questions if you don't understand.
Task: open for business.
you! All! Jian! Hold it! Look! To! this! Li! !??
Congratulations, you are 30% done since you left a coffee shop. OK, open!
Let's enter the state of daily business.
You need to monitor your daily turnover and train your employees regularly.
Let's take a look at what you need to train in finance alone:
It's nothing. Let's take a look at the waiter. What do you need to train?
Let's take a look at the training content of the bar barista:
What!?? That's almost enough. It's not enough, but there's more:
Can anyone else see this?
You must be dizzy!
I haven't made a big move yet? As running a coffee shop, how can the product be ignored?
Are you going to research and develop? Want to take a picture? Want to publicize? Do you want to make a menu?
Do you want to learn about other people's products? do you want to "tou" the qu recipe?
After learning from others, do you want to design your own menu?
All right, my hands are numb. Because of the interest, we can't intercept too many pictures and upload them.
Seeing here, it seems that there is a certain difference between the question and the subject's question.
In fact, what I want to answer is one sentence:
Things that look good.
In fact, there are too many, you do not know the difficulty on the back of it.
Reproduced from Tsinghua Nandu
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