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Starbucks employees 'true voice: "Ten things I hope customers know"
Professional barista exchanges, please pay attention to coffee workshop (Weixin Official Accounts cafe_style ) People engaged in the service industry are most afraid of meeting guests with bad attitudes and disrespect for them. Laura Beck, a Starbucks employee for six years, recently shared an article on Cosmopolitan about what baristas really think about their customers, although out of politeness they
2017-08-24 buck clerk truth voice ten things you want customers to know professional coffee -
Eleven pricing strategies that confuse consumers
There are two main reasons why this trick works: first, consumers don't know how much goods cost, so we rely on parts of our brains that are not strictly quantitative; and second, although people spend limited dollars, but we make decisions based on clues and semi-thoughts that add up to math blindness. You walk into a Starbucks and see that the store is right
2014-08-14 Confusion consumers 11 pricing strategy this kind of skill it works two. -
Baristas' New year's resolution list for 2019! The first item is the most important!
Professional coffee knowledge exchange more coffee bean information Please follow the coffee workshop (Wechat official account cafe_style) at the beginning of the new year, there are many baristas who are still holding on to their posts or are about to get back to work. Here, the editor would like to send you the most sincere New year wishes and thanks to all the coffee practitioners who insist on serving you in the New year!
2019-02-09 Coffee teachers New year wishes list one is the most important professional coffee -
Alibaba Ma Yun stands for Starbucks in Chengdu: I don't drink coffee and like to watch others drink
Sichuan Online News (Sichuan Daily Reporter Li Longjun) On January 12, Ma Yun, Chairman of Alibaba Group Board of Directors, appeared at Chengdu Starbucks Staff Conference. Starbucks CEO Howard and Jack Ma have known each other since 2009. It is each other's respect and admiration that Ma Yun was invited to Chengdu from Hangzhou and delivered a keynote speech. Ma Yun speech record: special honor, actually star
2016-01-13 ali bama both for buck platform do not drink coffee like others -
12 Things Starbucks Employees Won't Tell You
Laura Beck has worked at Starbucks in the United States for six years. Like all service providers, he is most afraid of facing customers who are difficult and worrisome. Because of professional requirements, they cannot complain to people in person. Recently, he shared an article about what employees really think about customers, which caused widespread discussion. 1. For friendly regulars, we sometimes
2015-08-07 Buck clerk won't tell you 12 things Laura Beck -
Coffee shop management, please don't scare the new guests away.
After the guests are served. Make coffee, make coffee, deliver coffee. After that. Recently, I don't like to gossip with guests, especially when business is bad recently. It is more important to keep customers when business is bad. How can we not have a good relationship with the guests at this time? If you are talking to friends, regular customers and regular customers at work, you can
2014-11-03 Coffee shop operation new guests coffee shop -
Coffee basics Common sense Red coffee and green coffee story
A coffee tree, after countless ups and downs, finally in the top of the tree and dense leaves in the growth of a coffee bean. Two coffee beans grow up, because of their own environment for a long time, feel bored. So, I had the idea of walking somewhere else. One day, the coffee beans at the top of the tree lay on the canopy and looked down. Suddenly, they saw the shade below and looked down curiously.
2015-04-29 coffee basics common sense stories -
The Story of Fine Coffee Culture Red Coffee and Green Coffee
A coffee tree, after countless ups and downs, finally grew a coffee bean on the top of the tree and in the dense leaf layer. When the two coffee beans grow up, they feel bored because they live in their own environment for a long time. As a result, I had the idea of looking around somewhere else. One day, the coffee beans on the top of the tree looked down on the crown, and suddenly saw the shade below, so they looked down curiously
2015-02-05 Boutique coffee culture coffee story a tree after countless ups and downs -
Coffee Common sense the Story of Red Coffee and Green Coffee
A coffee tree, after countless ups and downs, finally grew a coffee bean on the top of the tree and in the dense leaf layer. When the two coffee beans grow up, they feel bored because they live in their own environment for a long time. As a result, I had the idea of looking around somewhere else. One day, the coffee beans on the top of the tree looked down on the crown, and suddenly saw the shade below, so they looked down curiously
2014-12-03 Coffee common sense story a tree coffee after countless ups and downs finally top -
Don't buy a coffee maker before you open a coffee shop! It is more important to do these seven preparatory work well!
Professional coffee knowledge exchange more coffee bean information Please follow the coffee workshop (Wechat official account cafe_style) to open a coffee shop is a dream of many people. The ideal coffee shop in my heart will certainly have beautiful decoration and satisfactory coffee equipment. But it would be too thoughtless to rush to choose a coffee maker like this. Here, the editor tells you: don't open the shop.
2019-03-11 Coffee shop don't hurry coffee machine do well 7 items preparation work important professional -
â-o January (6)
Let's open a coffee shop! Get your menu ready first. Hey! Don't you think I'm ready? Don't you want to know?" No! No! Money and location don't matter. Money and location don't matter at all when you don't know what to sell! When you decide what you want to sell, money and location are the next things to prepare! Do you know why it's like this now?
2014-09-01 Coffee shop boutique coffee shop. -
Don't let your feelings consume your energy too much. be careful to run a cafe and open a cafe.
Coffee is warm, but the reality of opening a coffee shop is helpless and cold, because the coffee shop is ultimately a profitable place, chasing dreams and releasing feelings at the beginning, often with a bleak end or compromise to face the reality. Because the success or failure of Chinese cafes depends on feelings, our coffee shop has always been a coffee market.
2016-01-15 Don't let feelings excessive consumption your energy business one coffee shop -
If you don't understand the secret of milk, you don't know how to add milk to coffee.
Professional coffee knowledge exchange more coffee bean information Please pay attention to the secret of milk in the coffee workshop (Wechat official account cafe_style) in the coffee shop's drink menu, milk and espresso are the soul elements that make up most drinks. The process of making a cup of milk coffee is by no means easy, and it takes a lot of patience to witness the barista inject milk into the
2018-11-19 Understand milk secret not counting coffee should how professional knowledge -
The story of red coffee and green coffee
A coffee tree, after countless ups and downs, finally grew a coffee bean on the top of the tree and in the dense leaf layer. When the two coffee beans grow up, they feel bored because they live in their own environment for a long time. As a result, I had the idea of looking around somewhere else. One day, the coffee beans on the top of the tree looked down on the crown, and suddenly saw the shade below, so they looked down curiously
2014-07-30 Coffee story a tree coffee after countless ups and downs finally on top Mao -
Cafes are not competitive enough? Don't let your feelings consume your energy.
Perhaps a long time ago, cafes were set up for the purpose of recreation and leisure, but I would like to say that it is different now. Now the cafe has become a formal service industry, but the quality of service we provide has not improved at all. In my opinion, most baristas nowadays think that as long as their skills are improved, they can handle it.
2017-05-09 Coffee shop competitiveness not enough feelings consumption your energy -
If you don't drink coffee, something will go wrong! Am I addicted to caffeine?
Professional coffee knowledge exchange more coffee bean information please follow the coffee workshop (Wechat official account cafe_style) more boutique coffee beans please add private Wechat Qianjie coffee, WeChat: qjcoffeex "ah … Now I can always stand by without drinking a cup of coffee every day. Eat
2022-10-23 -
5 things coffee makers need to know, all of which give you a little red flower!
Making customer recommendations is one of the most important and difficult skills of a good barista. As baristas, we don't just accept orders from guests, we should be the inspiration creators of their orders, even if they don't ask for your advice. (Yes, you are right.) Make recommendations for guests to order, this is what baristas do every day, listen to simple,
2016-08-17 coffee teachers need know 5 things all do give you one -
Write to friends who don't know anything about coffee.
Many young friends, including some old people, of course. They are very strange to coffee, and whenever they talk about making coffee, they find it very difficult to understand, thinking that it is a very skilled and complex activity. The Chinese tend to summarize the production of freshly ground coffee as a boiled word. Well, for these friends, I will try my best to introduce this question to you.
2015-10-22 Write to coffee don't understand friends. -
Coffee shop order guide, share the rising posture together, no longer annoy the barista
In many cases, when we go to a coffee shop, we don't know the composition of each drink, especially when many friends have been nurtured by instant coffee for many years. Under this premise, we don't know how to order a cup of coffee that suits us. It is easy to have the following situations. For example, if a barista sees such guests, he will have thousands of them in his heart.
2017-05-02 Cafe order guide share together posture no longer angry coffee -
The choice of coffee grinder Don't let the heat take away the aroma of coffee
In the previous article, "Coffee should be ground evenly: make coffee tastier", we explained why coffee grinding is one of the necessary conditions for making delicious coffee. Today we will go on to talk about the second of the four elements of coffee grinding: the choice of coffee grinder. We all know that the problem of friction heat will inevitably occur when using a coffee grinder to grind coffee. Whether it's coffee.
2014-10-13 Coffee knowledge coffee machine bean grinder